Radu Drula
Jupiter
Summary
Results-driven Hospitality Executive with 20 years of management experience in a prestigious Palm Beach Private Club, specializing in exceptional service delivery and revenue growth. Proven track record of enhancing guest experiences and fostering a unique environment for both Members and Staff through strategic planning and organizational skills. Expertise in team leadership, operational efficiency, and customer relationship management. Passionate about driving continued success in the Hospitality industry.
Overview
21
21
years of professional experience
Work History
Clubhouse Manager
The Dye Preserve Golf Club
Jupiter
09.2024 - Current
- Established and led a high-performing Team in the Food and Beverage Department, focusing on delivering exceptional member and guest service.
- Created the Dye Preserve Training Manual detailing updated service and execution standards.
- Managed and optimized F&B inventory to drive profitability and enhance product offerings.
- Successfully orchestrated the first private events in the Club's recent history confirming event planning and execution skills.
- Spearheaded the 2 phase Clubhouse renovation project, showcasing strategic planning and project management abilities.
- Collaborated with executive leadership and Department Heads to align operational goals and ensure a cohesive and efficient operation.
Clubhouse Manager
The Everglades Club
Palm Beach
05.2012 - 12.2023
- Facilitated seamless collaboration between multiple departmental Teams including Culinary, Dining Room, Housekeeping, Maintenance, Golf and Tennis.
- Managed all aspects of the Club in the absence of the General Manager.
- Reached all budget goals via internal cost control procedures.
- Orchestrated recruitment processes for thousands of employees over a 16-year span through strategic hiring practices.
- Successfully Trained staff in various Club positions
- Processed foreign cultural exchange and work visas along with the legal liaison.
- Trained Dining Room Staff and Dining Room adjacent Staff in top F&B Service.
- Actively mentored the future Club Managers by participating 'hands-on' in all activities.
- Supervised the planning and execution of Club Events, Private Parties and coordinated the à la carte restaurant business.
- Conducted market research and implemented strategies to maintain the Club dining as a top choice for its Members and Staff.
- Ensured the consistent uphold of exceptional service levels in all areas of the Club while exceeding Members expectations.
Assistant Manager
The Everglades Club
Palm Beach
05.2005 - 05.2012
- Coordinated with all Departments to ensure smooth flow of operations.
- Recruited and Trained Club Staff in various Departments.
- Led the Training Program for the Front of the House Staff.
- Created unique Club Training Manual, secured copyright for effective use.
- Coordinated event planning and scheduling by creating detailed checklists.
- Implemented a system for tracking employee labor, ensuring budget balance.
Intern
The Everglades Club
Palm Beach
11.2003 - 05.2005
- Gained experience across multiple departments, focusing on the Food and Beverage sector.
- Monitored and comprehended all facets of Club operations.
- Enhanced knowledge in both technical and interpersonal areas during task reporting.
Education
Bachelor of Science - Business Administration
Babes Bolyai University
Cluj-Napoca, Cluj, Romania02.2003
Skills
- Leadership
- Membership Communication
- Recruiting
- Work Visa Processing
- Training
- Computer literacy
- Food service
- Time management
- Customer service
- Communication skills
- Inventory management
- State Liquor Laws Knowledge
- Club Operations Expertise
- Project management
- Menu development
- Budgeting and finance
Affiliations
- CMAA Member since 2006
Languages
French
Professional
Italian
Professional
German
Limited
Spanish
Limited
Timeline
Clubhouse Manager
The Dye Preserve Golf Club
09.2024 - Current
Clubhouse Manager
The Everglades Club
05.2012 - 12.2023
Assistant Manager
The Everglades Club
05.2005 - 05.2012
Intern
The Everglades Club
11.2003 - 05.2005
Bachelor of Science - Business Administration
Babes Bolyai University
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