Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently. Committed to creating positive client experiences and fostering long-term customer relationships.
Work History
Waitress
Trust Your Butcher Steakhouse
Muncie, IN
06.2026 - Current
Job Duties:
Greet guests promptly and present menu options with clear, courteous service.
Record food and beverage orders accurately using point-of-sale system.
Handle high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Support teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Process payments, handle cash transactions, and issue accurate receipts.
Barista/Cashier
Five Lakes Coffee
Kendallville, IN
05.2024 - 06.2026
Job Duties:
Greeted customers, answered menu questions, and supported fast, friendly service
Prepared espresso drinks, brewed coffee, and maintained beverage quality standards
Processed cash, card, and mobile payments accurately at point-of-sale system
Used POS system to accurately enter orders and process payments.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Barista/Cashier
Bookmark Café
Muncie, IN
08.2025 - 04.2026
Outlined daily responsibilities
Crafted customized orders/drinks for students and staff, enhancing customer satisfaction
Developed and maintained strong relationships with peers and customers to foster a welcoming environment
Prepared and organized workspace for optimal efficiency and cleanliness during work hours
Waitress/Hostess
Bluesky Family Restaurant
Kendallville, IN
11.2023 - 02.2024
Job Duties:
Provided assistance to customers by addressing their inquiries and concerns at the service desk.
Managed multiple tasks simultaneously, including customer service, inventory management, and cash handling.
Facilitated clear communication with team members and customers to ensure understanding and collaboration.
Volunteer
Second Harvest Food Bank
Muncie, IN
08.2025 - Current
Assisted with food sorting line operations to maintain steady workflow and accuracy.
Sorted and packed donated food items for distribution to community partners.
Checked product quality and removed damaged or expired items from inventory.
Loaded pallets and prepared orders for pickup using warehouse safety procedures.
Followed instructions to handle donated goods, supplies, and shipment materials efficiently.
Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Finance And Economics
Ball State University
Muncie, IN
05-2029
Honors Diploma -
East Noble High School
Kendallville, IN
06-2025
Skills
Effective communication
Multitasking proficiency
Active listening
Social skills
Team collaboration
Leadership
Adaptability
Time management
Organization
Punctuality/Dependibility
Accomplishments
Dean’s list for fall 2025
Dean’s list for spring 2026
Director of Finance for Alpha Phi Sorority
Extra-Curricular Activities
Alpha Phi Sorority
Director of Finance
Currently shadowing for the position of Vice President of Finance