Rae Stockton
Yukon,Oklahoma
Summary
I am a business manager with 9 years of experience. I'm a goal-driven and result oriented leader with a passion for people. I am adept at effectively managing any style of operation.
Overview
13
13
years of professional experience
Work History
Customer Service Specialist
Frito Lay
Oklahoma City, OK
11.2023 - Current
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Updated pricing and signage to complete product displays and educate customers.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Collaborated with store managers to determine best placement for merchandise displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Multi-Unit Manager
O&M LLC - Taco Bell
Oklahoma City, Oklahoma, US
06.2022 - 09.2023
- Conduct interviews and complete onboarding process
- Complete daily, weekly and period inventory
- Count money and prepare bank deposits 3 times a day
- Run shifts with 15+ people and maintain a store staffing of 70+ employees
- Maintain positive daily guest relations
People Manager
Whataburger
Mustang, Oklahoma, US
12.2020 - 05.2022
Business Owner
Candied Organics
Yukon, Oklahoma, US
01.2019 - 07.2021
- Create weekly schedules
- Maintain a staff of 30+ employees
- Interview and onboard new employees
- Complete daily, weekly and period inventory
- Place food and equipment orders
- Maintain positive vendor and guest relations
- Ensure each day has fast and accurate service
- Managed and owned a cannabis processing business
- Prepared and packaged edibles and topicals according to OMMA and OKC Health Department regulations
- Followed a strict inventory tracking system
- Kept daily transport, waste and product logs
- Submitted monthly paperwork to OMMA
- Filed all monthly paperwork with the Oklahoma Tax Commission
- Maintained payroll and all accounting responsibilities
- Maintained positive vendor relations and consistently added new customers to our delivery schedule
General Manager
Taco Bell
Oklahoma City, Oklahoma, US
04.2012 - 11.2020
Education
Bachelor Of Applied Arts - Psychology
University of Arizona
Tucson, AZHigh School Diploma -
Mustang High School
Mustang, Oklahoma01.2014
Skills
- Recruiting
- Training
- Inventory Management
- Regulatory Compliance
- Paperwork Submission
- Accounting
- Vendor Relations
- Customer Relationship Management
Timeline
Customer Service Specialist
Frito Lay
11.2023 - Current
Multi-Unit Manager
O&M LLC - Taco Bell
06.2022 - 09.2023
People Manager
Whataburger
12.2020 - 05.2022
Business Owner
Candied Organics
01.2019 - 07.2021
General Manager
Taco Bell
04.2012 - 11.2020
High School Diploma -
Mustang High School
Bachelor Of Applied Arts - Psychology
University of Arizona