RaeAnn Bates
Altoona,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Billing Specialist
DICK'S HOMECARE INC
11.2021 - 09.2023
- Send invoices and account updates to clients
- Keep an accurate record of client accounts and outstanding balances
- Receive, sort, and track incoming payments
- Validate debit accounts to ensure the credibility of payments
- Issue receipts for received payments
- Follow up on insurance claims
- Posting payments in a timely manner
- Manage AR by payor.
Training/Quality Assurance Coordinator
HOME INSTEAD SENIOR CARE
10.2020 - 11.2021
- Cross-trained to complete the basics of scheduling, receptionist, client care and human resources - entering new employees and training in the franchise office
- Ensure that the company's quality-assurance standards and procedures are met
- Care consults with clients, Service inquiries, collection of security deposits for services
- Identify training needs, designing, developing, and conducting the training program
- Used as a backup for the Human Resource training and Client Care training.
Bank Teller
FIRST NATIONAL BANK
10.2019 - 10.2020
- Serve customers by completing account transactions
- Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing saving withdrawals, and recording night and mail deposits
- Sell cashier's checks and money orders
- Count cash, answer phones, file deposit slips and paperwork, collect payments, provide balances, and account information, resolve customer issues and balance drawer at the end of the day.
Waitress/Cashier
AMERICAN DINER
05.2017 - 07.2019
- Provide excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Providing menu recommendations, answering questions, and sharing additional information with restaurant patrons
- Operating cash register and other electronics
- Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
Waitress/Cashier
SARINA'S PIZZA & RESTURANT
05.2017 - 07.2019
- Provide excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Providing menu recommendations, answering questions, and sharing additional information with restaurant patrons
- Operating cash register and other electronics
- Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
Caregiver
HOME INSTEAD SENIOR CARE
05.2016 - 05.2017
- Work in the home and help clients with daily activities, such as bathing and bathroom functions, feeding, grooming, medication reminders and some housework
- Helped clients make and keep appointments with doctors, provided or arranged transportation and served as a companion.
Education
BACHELOR OF ARTS - HEALTHCARE MANAGEMENT & ADMINISTRATIVE SERVICES
AMERICAN INTERCONTINENTAL UNIVERSITY ONLINE
07.2021
Diploma -
WINDBER AREA HIGH SCHOOL
WINDBER, PA06.2013
Certificate in Culinary Arts -
GREATER JOHNSTOWN CAREER AND TECHNOLOGY CENTER
JOHNSTOWN, PA05.2013
Skills
- Financial Documentation
- Microsoft Office
- Claim submission
- Insurance claims processing
- Medical Billing
- Customer Relations
- Time Management
- Fast Learner
References
- Lisa Farris, 714 Pine Street, Hollidaysburg, PA, 16648, 1-813-765-3055
- Bobbi Decker, 1028 E Burns Avenue, Altoona, PA, 16601, 814-937-9995
Timeline
Billing Specialist
DICK'S HOMECARE INC
11.2021 - 09.2023
Training/Quality Assurance Coordinator
HOME INSTEAD SENIOR CARE
10.2020 - 11.2021
Bank Teller
FIRST NATIONAL BANK
10.2019 - 10.2020
Waitress/Cashier
AMERICAN DINER
05.2017 - 07.2019
Waitress/Cashier
SARINA'S PIZZA & RESTURANT
05.2017 - 07.2019
Caregiver
HOME INSTEAD SENIOR CARE
05.2016 - 05.2017
BACHELOR OF ARTS - HEALTHCARE MANAGEMENT & ADMINISTRATIVE SERVICES
AMERICAN INTERCONTINENTAL UNIVERSITY ONLINE
Diploma -
WINDBER AREA HIGH SCHOOL
Certificate in Culinary Arts -
GREATER JOHNSTOWN CAREER AND TECHNOLOGY CENTER