RAEANNA VICENCIO
San Antonio,TX
Summary
To obtain a sustainable position with an established company where I can utilize my sales experience and knowledge to help build and maintain customer loyalty.
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Capital Reyes
San Antonio, TX
02.2023 - Current
- Collaborated with cross-functional teams to deliver solutions.
- Resolved client issues promptly to maintain strong relationships.
- Created reports to track account performance and insights.
- Negotiated contract terms and conditions with clients directly.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Prepared monthly financial statements for each account.
- Renewed existing accounts by building relationships with clients.
PCT (Patient Care Technician)
HCA Healthcare
San Antonio, TX
07.2024 - 12.2024
- Monitored patient vital signs and reported abnormalities to nursing staff.
- Maintained cleanliness and organization of patient rooms and medical equipment.
- Documented patient information accurately in electronic health records systems.
- Supported nursing staff in executing treatment plans and procedures effectively.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Assisted nurses with patient care tasks and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
Sales Rep
full clip craft distribution
09.2021 - 06.2022
- Overseeing customer accounts , including negotiating contracts to maximize profit
- Developed strong relationships with clients to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits effectively.
- Managed inventory levels to ensure product availability for customer orders.
- Collaborated with team members to strategize sales approaches and marketing initiatives.
- Analyzed market trends to identify potential sales opportunities and target customers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed key customer relationships to increase sales.
- Maintained accurate records of all sales and prospecting activities.
Sales Rep/Driver
martins famous pastry
02.2021 - 06.2021
- Mediated between store managers and company concerning complaints with products
- Used creative ability to set up brand displays for optimal sales of product
- Delivered product presentations to clients, showcasing features and benefits effectively.
- Provided ongoing support to customers, addressing inquiries and resolving issues promptly.
- Coordinated with production teams to ensure timely delivery of products to clients.
- Developed key customer relationships to increase sales.
- Reviewed monthly performance against targets set by management team.
- Identified opportunities for cross-selling additional products and services.
Sales/marketing Rep
All Star Marketing
08.2018 - 08.2020
- Generate and close sales for company based companies sales target
- Gain and maintain relationships with clients and future clients
- Daily prospecting through visiting businesses and cold calling
- Developed and executed marketing strategies to enhance brand visibility.
- Conducted market research to identify customer needs and trends.
- Prepared reports summarizing sales activity for management review.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Auto Body Technician
Kingdom
San Antonio, TX
03.2018 - 09.2019
- Performed complete vehicle body repairs, including frame straightening, dent removal, and panel replacement
- Collaborated with insurance adjusters to assess damage and provide accurate repair estimates
- Completed an average of 5 repairs per week while maintaining high quality standards
- Performed collision repairs on various vehicle models using industry-standard tools.
- Inspected damaged vehicles to assess repair needs and provide accurate estimates.
- Replaced and repaired body panels, bumpers, and windows to restore vehicle integrity.
- Collaborated with team members to maintain a clean and organized workspace.
- Executed paint touch-ups and refinishing to match factory standards.
- Communicated effectively with customers regarding repair progress and timelines.
- Adhered to safety protocols while operating equipment in the repair shop environment.
- Disassembled and reassembled vehicle components as necessary during repairs.
- Replaced damaged body panels with new or recycled OEM parts.
Service Technician
JP Automotive
San Antonio, TX
08.2017 - 07.2019
- Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
- Collaborated with team members to troubleshoot complex problems and develop effective solutions
- Maintained accurate records of all service calls, including details of work performed and parts used
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services on various makes and models of vehicles.
- Repaired electrical systems, ensuring proper functionality and safety compliance.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Set up and operated mechanical and manual tools and equipment.
Sales Rep
big red 7 up bottling
10.2017 - 08.2018
- Liaison between store managers and company
- Placed orders and conducted up sales of products on a daily basis
- Inventoried as well as pushed new products to store managers
Education
GED -
Skills
- EHR documentation
- Vital signs monitoring
- Patient care assistance
- Phlebotomy techniques
- Medical terminology
- Problem solving
- Effective communication
- Time management
- Attention to detail
- EKG administration
- HIPAA compliance
- Specimens collection and processing
- Electrocardiographic rhythm recognition
- Simple dressings
- Patient management
- Emergency response preparedness
- Monitoring patient progress
- Patient triage
- Patient scheduling
Certification
- BLS Certification, 10/24, 10/26
- CPR Certification, 10/24, 10/26
- ACLS Certification, 10/24, 10/26
Timeline
PCT (Patient Care Technician)
HCA Healthcare
07.2024 - 12.2024
Account Manager
Capital Reyes
02.2023 - Current
Sales Rep
full clip craft distribution
09.2021 - 06.2022
Sales Rep/Driver
martins famous pastry
02.2021 - 06.2021
Sales/marketing Rep
All Star Marketing
08.2018 - 08.2020
Auto Body Technician
Kingdom
03.2018 - 09.2019
Sales Rep
big red 7 up bottling
10.2017 - 08.2018
Service Technician
JP Automotive
08.2017 - 07.2019