With a creative mindset, positive motivation, and a desire to explore many environments, I am a passionate learner seeking to enhance my expertise in the food industry and business world to become a professional dancer.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
Olive Garden
04.2021 - Current
Ensured order accuracy by "triple checking" each item before handing off to the guests in a timely manner.
Expertly take orders through phone calls and walk-ins using the POS system while also handling online/app orders partnered with Uber Direct
Improve To-Go team score to 98 % in time pick up and 99% in accuracy.
Maintained clean and organized work area by removing trash/unwanted tools, wiping down the countertops, and restocking.
Operated cash register to accept cash, debit and credit card payments from guests.
Hostess
Olive Garden
10.2023 - Current
Answered phone calls to guests' questions about hours, seating, and menu information.
Strategize and communicate with servers and managers to spread out parties.
Supported servers, food runners, and bussers in keeping the dining area ready and satisfied for every guest.
Welcome guests warmly and inform them about wait time.
Worked with FOH staff to move tables and adjust seating to accommodate groups with special requests.
Bartender
Olive Garden
08.2024 - Current
Developed loyal guests by engaging in friendly conversations.
Handled cash and card transactions accurately using the POS system.
Maintained impeccably clean, attractive, and well-stocked bar area.
Retain ingredients, popular recipes, and varieties of alcohol.
Sustain a high level of service to bar guests while balancing drink orders for servers and managing glassware turnover with bussers.
Education
Bachelor of Science in Accounting - Accounting
Hudson County Community College
Union City, NJ
05.2027
High School Diploma -
Union City High School
Union City, NJ
06.2021
Skills
Ability to maintain composure
Adaptability to change
Fundamental mathematics
Courteous phone handling
Effective multitasking abilities
Knowledgeable of alcohol awareness
Meticulous attention to detail
Proficient at working in a fast-paced setting
Proficient in MS Office Suite (Word and PowerPoint), Google Software, and Adobe platform