Raechel Vinyard
Killeen,TX
Summary
Detail-oriented customer service professional with strong skills in complaint resolution and cash management. Committed to enhancing customer satisfaction through empathetic interactions and efficient transaction processing.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
HEB Grocery Store
Copperas Cove, Texas
03.2021 - Current
- Processed customer transactions efficiently at checkout counter.
- Maintained accurate cash drawer, balancing funds at shift end.
- Assisted customers with product inquiries and navigation throughout store.
- Handled customer complaints, delivering empathetic resolutions that enhanced customer satisfaction.
- Answered incoming phone calls, providing accurate information on product availability and store locations.
- Collaborated with co-workers to streamline store operations and improve overall customer experience.
- Complied with health and safety regulations while executing job duties.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2021
Skills
- Cash management and point of sale systems
- Cash register operation
- Product knowledge
- Customer relationship management
- Complaint resolution
- Attention to detail
- Problem solving
- Team collaboration
- Communication techniques
Timeline
Customer Service Cashier
HEB Grocery Store
03.2021 - Current
High School Diploma -
Copperas Cove High School