Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raecine Ringold

Mansfield,OH

Summary

Dynamic professional with a proven track record at OhioHealth Mansfield Hospital, excelling in customer engagement and problem-solving. Adept at fostering cross-cultural collaboration and enhancing service delivery. Recognized for implementing effective feedback mechanisms that improved ambassador performance, ensuring a welcoming atmosphere for patients and families. Strong communicator and reliable team player.

Overview

11
11
years of professional experience

Work History

Customer Service Excellence Ambassador

OhioHealth Mansfield Hospital
Mansfield, OH
04.2024 - Current
  • Implemented feedback mechanisms to improve ambassador performance and outreach effectiveness.
  • Greeted customers and clients to create welcoming atmosphere.
  • Greeting, given directions to Anne escorting visitor/family/patient assisting with wheelchairs when necessary.
  • Acting as an advocate by investigating and expediting admission and other delay delays.

Communicating between patient, family, and hospital staff.

Realtor

Red 1 Realty
Mansfield, OH
06.2015 - Current
  • Facilitated property showings and guided clients through buying process.
  • Developed marketing materials to promote listings effectively.
  • Conducted market analysis to determine competitive pricing strategies.
  • Managed client communications, ensuring timely updates and support.
  • Negotiated contracts, achieving favorable terms for clients while ensuring compliance.

Teacher's Assistant

Mansfield Christian School
Mansfield, OH
07.2023 - 11.2023
  • Supported lead teacher in developing and implementing lesson plans.
  • Assisted students with learning activities, fostering engagement and understanding.
  • Organized classroom materials and resources to enhance instructional efficiency.
  • Monitored student progress and provided feedback to support academic growth.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Education

Associate of Arts - Counseling Psychology

Capella University
Online

No Degree - Business Administration

North Central State College
Ontario, OH

High School Diploma - College Prep

Mansfield Senior High
Mansfield, OH
05.2006

Skills

  • Customer engagement
  • Good listener
  • Problem-solving
  • Customer service
  • Excellent communication
  • Thought leadership
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Cross-cultural collaboration
  • Multitasking
  • Multitasking Abilities
  • Decision-making
  • Information gathering and analysis
  • Research proficiency
  • Defusing situations

Timeline

Customer Service Excellence Ambassador

OhioHealth Mansfield Hospital
04.2024 - Current

Teacher's Assistant

Mansfield Christian School
07.2023 - 11.2023

Realtor

Red 1 Realty
06.2015 - Current

Associate of Arts - Counseling Psychology

Capella University

No Degree - Business Administration

North Central State College

High School Diploma - College Prep

Mansfield Senior High
Raecine Ringold