Summary
Overview
Work History
Education
Skills
Timeline
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Raedell Van Winkle

Albuquerque,NM

Summary

Excelling in customer service and team leadership. Proven track record in enhancing store performance through innovative merchandising strategies and effective inventory management. Skilled in mentoring staff and optimizing workflows, fostering a positive shopping experience that drives repeat business.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Dollar Tree
02.2022 - 09.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • preparing and dropping large cash deposits.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Sales Associate

Famous Footwear
04.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Merchandise Manager

Dollar Tree
10.2024 - 04.2025
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
  • Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
  • Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.

Assistant Manager

Shoe Palace
10.2024 - 01.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

High School Diploma -

Del Norte High School
5323 Montgomery Blvd NE, Albuquerque, NM 87110
05.2023

Associate of Science - Psychology

Community New Mexico College
4700 Morris St NE, Albuquerque, NM 87111
06.2026

Skills

    Problem-Solving

    Customer Service and Engagement

    Team Building and Leadership

    Store Opening and Closing

    Mentoring and Coaching

    Staff Training and Development

    Workflow Management

    Flexible Schedule

    Stocking and Receiving

    POS System Operation

Timeline

Merchandise Manager

Dollar Tree
10.2024 - 04.2025

Assistant Manager

Shoe Palace
10.2024 - 01.2025

Sales Associate

Famous Footwear
04.2023 - 06.2024

Assistant Store Manager

Dollar Tree
02.2022 - 09.2024

High School Diploma -

Del Norte High School

Associate of Science - Psychology

Community New Mexico College

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Raedell Van Winkle