I am an energetic, outgoing people person. I enjoy interacting and getting to know my customers. I am a team player and assist in anyway i can.
Overview
8
8
years of professional experience
Work History
Insurance Sales Representative
Ttec (TeleTech) - HealthCare Solutions
11.2023 - Current
Developed and maintained strong relationships with clients to understand their insurance needs.
Educated clients on various insurance products to facilitate informed decision-making.
Streamlined application processes, enhancing overall client experience and satisfaction.
Conducted market analysis to identify opportunities for product improvement and client engagement.
Implemented strategic initiatives to drive sales growth and improve team performance metrics.
Reviewed customer needs and financial means to determine appropriate policy offerings.
Licensed Insurance Producer
Parish Ins and Fin Svcs
07.2020 - 11.2023
Developed new policy quotes and explained requirements and limits to potential policyholders.
Delivered superior customer service by explaining insurance products, suggesting policy updates, and guiding sales process to address customer needs.
Boosted client satisfaction and retention by providing insurance services to existing customer base.
Built loyal clientele and sought out new business development opportunities through networking and referrals.
Met or exceeded sales goals by generating new business and cross-selling existing customers.
Communicated with customers to evaluate assets, lifestyle, and financial health, applying information to make catered insurance recommendations to meet individual needs.
Helped clients obtain funds by completing and filing policy claims.
Receptionist
Webster Finance
09.2017 - 10.2019
Kept office appearance and front desk clean and orderly.
Collected payments for services and updated accounts to reflect new balances.
Operated telephone switchboard, providing information, taking messages and scheduling appointments.
Education
Holmes Community College
Grenada, MS
High School -
East Webster High School
Maben, MS
05.2014
Skills
Policy sales
Coordination
Customer needs assessment
New policy quotations
Prospect management
Sales quota achievement
Licensed Insurance Producer
License
Insurance Producer, Accident & Health or Sickness, Casualty, Life, Property