Summary
Overview
Work History
Education
Skills
References
Awards
Affiliations
Timeline
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Raegan Cole

Raegan Cole

San Antonio,TX

Summary

Dynamic and adept professional with a proven track record in high-pressure environments. Excelled in relationship management and customer service, significantly enhancing guest satisfaction and profitability. Skilled in multitasking and effective communication, consistently delivering exceptional service and fostering positive relationships.

Overview

5
5
years of professional experience

Work History

Server

Cover3
San Antonio, TX
08.2024 - Current
  • Prioritized customer satisfaction through effective greetings.
  • Deliver exceptional customer service in a dynamic and demanding environment.
  • Increased profitability by strategically recommending menu items.
  • Enhanced guest experience by keeping dining and drink areas spotless.

Bartender

Jungle Ice Fun Zone
Chickasha, OK
05.2024 - 08.2024
  • Performed opening and closing duties including restocking supplies.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Stayed up to date on latest mixology trends, bar equipment, and sanitation standards.
  • Developed good working relationships with fellow employees through effective communication.

Nanny

Jackie Feland
06.2021 - 06.2023
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Created an atmosphere of trust between myself and both the family and the kids I cared for.
  • Stayed current on all required certifications necessary for working as a Nanny.
  • Engaged with children on individual basis to build positive, trusting relationships.

Teacher

La Petite
Oklahoma City, OK
06.2020 - 06.2021
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Maintained a safe and orderly learning environment for all students.

Education

Bachelor's degree - Psychology

University of Colorado Colorado Springs
Colorado Springs, CO
05.2024

High School Diploma -

Norman North High School
Norman, OK
05.2020

Skills

  • Rapid Learner
  • Proficient in High-Pressure Situations
  • Effective Communicator
  • Calm demeanor
  • Relationship management
  • Multitasking and organization
  • Customer service

References

  • Jackie Feland, (405) 831-2426, Jtfeland05@gmail.com
  • Sheila Layman, (405) 274-5419, Sheila@mollmanmedia.com
  • Rylea Stansell, (405) 708-8551

Awards

  • Captain within my competitive and highschool soccer teams
  • Peak Scholarship at UCCS for out of state and high academic achieving students
  • National Honors Society at the college level

Affiliations

  • University of Colorado Colorado Springs (UCCS), Graduated with National Honor Society for Academic Excellence
  • Peak Scholarship (UCCS) awarded for high academic achievement
  • Varsity Soccer Captain - Norman North and Competitive Travel Team.
  • Teen Volunteers Club Member

Timeline

Server

Cover3
08.2024 - Current

Bartender

Jungle Ice Fun Zone
05.2024 - 08.2024

Nanny

Jackie Feland
06.2021 - 06.2023

Teacher

La Petite
06.2020 - 06.2021

Bachelor's degree - Psychology

University of Colorado Colorado Springs

High School Diploma -

Norman North High School

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Raegan Cole