RAEGAN RUST

• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Managed guest reservations and seating arrangements, facilitating smooth service flow
• Provided accurate wait time estimates to guests, reducing potential dissatisfaction
• Maintained cleanliness and organization of the host stand area at all times
• Collaborated with servers and bussers, optimizing table turnover during peak hours
• Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
• Managed a high volume of phone calls while maintaining excellent phone etiquette standards

• Instructed and mentored girls aged 8-14 in volleyball fundamentals, enhancing skills in serving, passing, setting, hitting, and defense
• Developed structured practice plans focused on skill development through drills and scrimmages tailored to different age and ability levels
• Organized volleyball camps and clinics during school breaks, offering additional training opportunities to foster player development
• Coordinated with parents while managing registration, scheduling, and equipment logistics to ensure smooth operations
• Served as a positive role model for young athletes

• Serve guests with food and beverages in a positive and friendly manner
• Guided guests in food and beverage selections to enhance dining experience
• Provide information to help with food and beverage selections
• Ensure safety by following sanitation, safety, and alcohol control policies
• Processed transactions by issuing bills, accepting payments, and providing change to ensure smooth service

• Assisted dermatologists with patient examinations, treatments, and in-office procedures.

• Roomed patients, documented medical histories, and updated EMRs.

• Prepared examination and procedure rooms, ensuring proper equipment, instruments, and supplies were available.

• Assisted with biopsies, excisions, MOHs surgeries, cryotherapy, injections, wound care, and specimen collection.

• Coordinated communication between patients, providers, and staff by answering and directing phone calls and addressing patient inquiries.

• Ensured accurate patient records and timely completion of required forms and documentation.

• Greeted and checked in patients, providing professional customer service and support throughout their visit.

• Scheduled, confirmed, and managed patient appointments using EMR systems.

• Verified insurance eligibility, obtained referrals and authorizations, and updated patient demographics.

• Collected copayments, processed payments, and maintained accurate financial records.

• Answered and directed phone calls, addressed patient inquiries, and coordinated communication between patients, providers, and staff.

• Educated patients on treatment plans, medications, and skincare regimens, enhancing understanding of post-procedure care instructions.

Administered medications and injections according to provider instructions.

• Educated patients on treatment plans, medications, skincare regimens, and post-procedure care instructions.

• Sterilized instruments and maintained compliance with infection control and OSHA standards.

• Distinguished Honor Roll [2022-2023]
• Distinguished Honor Roll [2023-2024]
• Outstanding Achievement in AP Psychology [2023]
• Summa Cum Laude [2024]

• President's List [Fall 2024]
• President's List [Spring 2025]
• President's List [Fall 2025]
• President's List [Spring 2026]