Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine McCready

Katy

Summary

Client-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles scheduling, payments and neatness. Trainable and committed to creating warm and inviting atmosphere.

Overview

3
3
years of professional experience

Work History

Hostess

Atami Steak & Sushi
09.2023 - 08.2024
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Operated front desk duties in absence of other hosts on occasion.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.

Hostess

Rainforest Café
04.2023 - 08.2023
  • Escorted customers into the restaurant, as well as giving customers full tours of the property.
  • Managed reservations alongside walk-in customers.
  • Exchanged money and performed transactions with a register in the gift shop.
  • Sanitized menus and high chairs to ensure cleanliness for customers.


Play Center Team Member

Kanga's Indoor Playcenter and Café
06.2022 - 11.2022
  • Counted money in cash drawers and communicated correct amounts to supervisors for reports.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Trained new team members on company policies and procedures.
  • Communicated effectively with customers, supervisors, and team members.

Table Busser

The Oaks Kitchen and Bar
09.2021 - 01.2022
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Restocked and cleaned facility restrooms and stalls.

Education

Lone Star Community College
Katy, Texas

St. John XXIII College Preparatory
Katy, Texas
05-2021

Skills

  • Customer service
  • Front desk operations
  • Money handling
  • Scheduling
  • Facility cleaning
  • Stocking and replenishing
  • Attention to detail
  • Teamwork and collaboration

Timeline

Hostess

Atami Steak & Sushi
09.2023 - 08.2024

Hostess

Rainforest Café
04.2023 - 08.2023

Play Center Team Member

Kanga's Indoor Playcenter and Café
06.2022 - 11.2022

Table Busser

The Oaks Kitchen and Bar
09.2021 - 01.2022

Lone Star Community College

St. John XXIII College Preparatory

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