Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic
Raelene Gentry

Raelene Gentry

Fort Worth,TX

Summary

Highly motivated and adaptable professional with a strong track record of quickly grasping new concepts and delivering exceptional customer service. Thrives in fast-paced environments and welcomes the opportunity to take on new challenges and projects. Combines excellent problem-solving abilities with a dedication to exceeding customer expectations. Ready to leverage skills and experience to contribute to a dynamic team and drive organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

MICHAELS CUISINE
06.2022 - Current
  • Handled a high volume of customers regularly
  • Directed guests upon arrival.
  • Ensured order accuracy by memorizing details.
  • Consistently attended to guest requirements.
  • Presented food items to guests.
  • Maintained cleanliness and order by regularly clearing tables.
  • Executed transaction processing.
  • Ensured sanitary conditions in eating spaces and kitchen.
  • Maintained elevated standards of service in a semi-fine dining environment.

PDA

Morrison Healthcare
02.2022 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Sales

Breaker Broker Inc
08.2021 - 01.2022
  • Specialized in identifying and sourcing electrical box breakers using product part numbers.
  • Labeled incoming breakers.
  • Answered phones to assist customers in finding necessary breakers.
  • Organized breakers systematically within the warehouse.

Tasker

A DHL COMPANY
01.2021 - 07.2021
  • Plan, allocate, pick, manifest, and close daily waves of orders
  • Understand and utilize system screens to monitor and move workload through the system
  • Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues
  • Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods
  • Generate and utilize system reports and audit sheets to evaluate the shift progress
  • Communicate directly with the carrier(s) to insure seamless physical and systematic transactions
  • Oversee exchange of parcel shipments from shipping dock to carrier’s truck
  • Resolve data transmission failures/errors with customer’s IT and procurement teams
  • Interface with IT contacts in event of system-related barriers
  • Insure complete communication for turn of shift

Server

Red Robin
08.2016 - 11.2020
  • Creating a great dining experience for guests, connecting with guest, giving information about Red Robin and answer any questions about the menu, getting drinks, appetizers, and meals for guests and being able to modify them as needed
  • Talking to guests about the Red Robin royalty program and having them sign up for great benefits

Sales Associate

Ross Dress For Less
08.2014 - 08.2016
  • Tending the fitting room, zoning the store to make sure everything is neat and in the correct place, running the register, checking people out and helping with returns/exchanges, helping guests find anything they may need, stocking new merchandise

Education

High school diploma - undefined

C. F. Brewer high school

Skills

  • Cash Handling
  • Retail Sales
  • POS
  • Restaurant Experience
  • Organizational Skills
  • Computer literacy
  • Customer service
  • Typing
  • Microsoft Word
  • Merchandising
  • Strong work ethic
  • Guest engagement

Certification

  • Food Handler Certification
  • TABC Certification

Assessments

  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting - Full results: Proficient
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity Customer service — Proficient
  • Identifying and resolving common customer issues
  • Data entry: Attention to detail — Proficient
  • Maintaining data integrity by detecting errors
  • Sales skills — Proficient
  • Influencing and negotiating with customers

Timeline

Server

MICHAELS CUISINE
06.2022 - Current

PDA

Morrison Healthcare
02.2022 - 05.2022

Sales

Breaker Broker Inc
08.2021 - 01.2022

Tasker

A DHL COMPANY
01.2021 - 07.2021

Server

Red Robin
08.2016 - 11.2020

Sales Associate

Ross Dress For Less
08.2014 - 08.2016

High school diploma - undefined

C. F. Brewer high school

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Raelene Gentry