Raelyn Dempster
Ponchatoula,LA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Willow Pharmacy
Madisonville, LA
02.2022 - Current
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Cypress Pointe Pharmacy
Hammond, LA
07.2020 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Pharmacy Technician
Walmart Pharmacy
Ponchatoula, LA
08.2016 - 01.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drug
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
Bachelor of Science - General Studies
Southeastern Louisiana University
Hammond, LA12.2012
Skills
- Insurance Approvals
- Confidentiality and HIPAA
- Communications Strategies
- Patient Profile Setup
- Pharmaceutical Services
- Task Prioritization
- Prescription Filling and Labeling
- Organization and Prioritization
- Active Listening
- Answering and Routing Calls
- Equipment Cleaning and Maintenance
- Patient Safety
REFERENCES
Darren Martin
Owner
Willow Pharmacy
1519 Hwy 22 W, Madisonville, LA 70447
985-792-2391
Chris Pugh, RPH
Manager
Cypress Pointe Pharmacy
19065 Dr. John Lambert Dr, Hammond, LA 70403
985-974-0019
Donnie Williams, RPH
Manager
Walmart Pharmacy
1331 Hwy 51, Ponchatoula, LA 70454
985-507-1692
Timeline
Pharmacy Technician
Willow Pharmacy
02.2022 - Current
Pharmacy Technician
Cypress Pointe Pharmacy
07.2020 - 01.2022
Pharmacy Technician
Walmart Pharmacy
08.2016 - 01.2020
Bachelor of Science - General Studies
Southeastern Louisiana University