GINNA GARAY
Mesquite,US
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Parkland Hospital
Dallas, TX
10.2024 - Current
- Interpreted and processed medication orders under supervision of pharmacist.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Pharmacy Technician
Cedra Pharmacy
Dallas
07.2023 - Current
- Expertly assists pharmacists in medication dispensation
- Delivers exceptional customer service with a collaborative approach
- Effectively manages pharmacy inventory
- Swiftly resolves prescription issues with analytical skills
- Positively impacts pharmacy operations through innovative problem-solving
- Eager to apply analytical skills and collaborate effectively to achieve team goals
- Maintains accurate records of prescriptions to ensure compliance and patient safety
- Implements efficient organization systems to enhance workflow and reduce wait times
- Provides tailored care advice, enhancing patient understanding and treatment outcomes
Pharmacy Technician
Walgreens
07.2020 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Collected co-payments or full payments from customers
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
Shift Lead
Walgreens
07.2020 - 11.2022
- Completed store opening and closing procedures and balanced tills
- Trained and mentored new employees to maximize team performance
- Responded to and resolved customer questions and concerns
- Kept employees operating productively and working on task to meet business and customer needs
- Maintained safe working environment by observing safety procedures, policies and regulations
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Shift Lead
Cvs
01.2017 - 04.2019
Cashier
Target
Mesquite, US
11.2017 - 01.2018
Education
Pharmacy Technician certificate -
Richland Community College
Richardson05.2023
High School Diploma -
Poteet High School
Mesquite, TX05.2016
Skills
- Dispensing Medications
- Billing Processing
- Evaluating Patients
- Patient Profile Setup
- Patient History Documentation
- Prescription Pricing
- Insurance Approvals
- Prescription Filling and Labeling
- Prescription Refill Fulfillment
- Managing Inventory
- Equipment Cleaning and Maintenance
- Cash Register Operation
- Inventory Reviews
- Proper Labeling Procedures
- Advanced Math Skills
- Billing support
- Insurance reconciliation
- Insurance verification
- Medication dispensing
- Aseptic techniques
- Medicare and medicaid process
Timeline
Pharmacy Technician
Parkland Hospital
10.2024 - Current
Pharmacy Technician
Cedra Pharmacy
07.2023 - Current
Pharmacy Technician
Walgreens
07.2020 - 11.2022
Shift Lead
Walgreens
07.2020 - 11.2022
Cashier
Target
11.2017 - 01.2018
Shift Lead
Cvs
01.2017 - 04.2019
Pharmacy Technician certificate -
Richland Community College
High School Diploma -
Poteet High School