Lisset Hernandez
Mesquite ,Texas
Summary
Dedicated pharmacy technician with expertise in patient care, medication dispensing, and inventory management. Committed to delivering exceptional customer service and ensuring safety compliance. Strong background in patient care and effective communication. Experienced in collaborating with pharmacists to enhance workflow efficiency and ensure regulatory compliance, contributing to improved patient outcomes.
Overview
2
2
Certifications
5
5
years of professional experience
Work History
Pharmacy Technician
Tom Thumb Pharmacy
Forney, Texas
05.2023 - Current
- Dispensed medications according to prescriptions and pharmacy guidelines.
- Maintained accurate inventory levels and organized stock in pharmacy area.
- Assisted customers with medication inquiries and provided product information.
- Processed insurance claims and managed billing to ensure timely reimbursement for pharmacy services.
- Collaborated with pharmacists to maintain adherence to safety regulations and improve overall compliance.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers and pharmacists to prioritize and complete medication orders efficiently.
Retail Sales Associate
James Avery Artisan Jewelry
Mesquite, Texas
09.2021 - 03.2025
- Guided customers in selecting jewelry pieces, enhancing personalized shopping experiences.
- Provided product knowledge to enhance customer shopping experiences.
- Resolved customer inquiries and issues to ensure satisfaction and foster loyalty.
- Welcomed customers and provided assistance in locating requested items, contributing to increased satisfaction and retention.
- Coordinated inventory management by restocking merchandise and organizing displays.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Bachelor of Science - Nursing
Texas Woman's University
Dallas, TX05-2027
High School Diploma -
West Mesquite High School
Mesquite06-2021
Skills
- Medication dispensing
- Patient care
- Patient education and counseling
- HIPAA compliance
- Inventory management
- Workflow optimization
- Time management
- Customer service
- Effective communication
- Team collaboration
- Problem-solving
- Problem-solving skills
- Patient privacy
Languages
Spanish
Native/ Bilingual
Certification
BLS
Timeline
Pharmacy Technician
Tom Thumb Pharmacy
05.2023 - Current
Retail Sales Associate
James Avery Artisan Jewelry
09.2021 - 03.2025
Bachelor of Science - Nursing
Texas Woman's University
High School Diploma -
West Mesquite High School