Jason Gutosky
Mesquite
Summary
Detail-oriented Pharmacy Technician with a strong track record in problem-solving and team collaboration. Recognized for effectively managing inventory and improving workflow processes, contributing to enhanced patient care and satisfaction.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Thesis Pharmacy
Plano, TX
03.2021 - Current
- Processed and dispensed medications accurately following pharmacy protocols.
- Assisted in inventory management, ensuring optimal stock levels of pharmaceuticals.
- Collaborated with healthcare professionals to resolve prescription issues effectively.
- Educated patients on medication usage and potential side effects for safe administration.
- Implemented workflow improvements to enhance efficiency in prescription fulfillment.
- Monitored compliance with health regulations and maintained records for audits.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Utilized pharmacy management software to process prescriptions efficiently.
- Assisted in management of prescription deliveries, improving patient convenience.
- Assisted in Implementing system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Assisted in setup of patient education materials on medication management System.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Fire Alarm Technician
Urban Fire Protection
Mesquite, TX
09.2017 - 03.2021
- Diagnosed system malfunctions and performed necessary repairs efficiently.
- Collaborated with local fire departments during system testing and emergency drills.
- Developed preventive maintenance schedules to enhance system reliability.
- Improved response times by implementing streamlined service protocols.
- Led projects for upgrading fire alarm technology to meet industry standards.
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Responded to maintenance calls and troubleshot devices.
- Conducted comprehensive training sessions for new technicians, resulting in increased efficiency and knowledge within the team.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Read and understood product manuals and blueprints.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Adhered to strict industry codes and regulations while performing installations or repairs, minimizing risk exposure for both clients and the company.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
- Assisted sales teams in developing accurate cost estimates for potential projects based on site assessments and client needs.
- Supported project managers in scheduling tasks, ordering materials, coordinating with subcontractors, assisting in successful project completion.
- Increased customer satisfaction by addressing emergency service calls in a timely manner and resolving issues efficiently.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Improved overall efficiency by implementing standardized procedures for installing various types of fire alarm equipment.
Security Installation Technician
Security Assistant
Dallas, TX
10.2012 - 09.2017
- Installed security systems including alarms, cameras, and access controls to enhance safety protocols.
- Conducted thorough site assessments to determine optimal security solutions for clients' needs.
- Trained junior technicians on installation techniques and system troubleshooting processes.
- Developed and implemented maintenance schedules to ensure system reliability and performance.
- Led project teams in the installation of large-scale security systems, ensuring timely completion and quality standards.
- Resolved technical issues by diagnosing problems in security equipment and providing effective solutions.
- Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
- Enhanced operational efficiency by streamlining installation processes and improving workflow management.
- Reduced customer complaints by providing timely and efficient installations of security systems.
- Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
- Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Improved system functionality by updating software and firmware regularly.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Maintained up-to-date knowledge of industry trends and technological advancements, ensuring the highest quality of service for clients.
- Streamlined installation processes by creating detailed work plans and schedules for each project, resulting in reduced downtime for clients.
- Ensured timely completion of projects by coordinating effectively with other tradespeople involved in construction or renovation projects.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
- Provided training sessions for new technicians, sharing best practices and promoting a culture of continuous improvement within the team.
- Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
- Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
- Maximized system reliability by performing thorough testing after each installation.
- Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Contributed to company growth by identifying sales opportunities during installations and making appropriate recommendations.
- Installed access and elevator controls, alarms and video surveillance systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Educated customers on effective use of security systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Demonstrated features and functionality of alarm systems to customers.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Responded to maintenance calls and troubleshot devices.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Read and understood product manuals and blueprints.
Sales Associate
Dollar Tree
Rockwall, TX
06.2010 - 02.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized inventory, ensuring accurate stock levels and timely restocking of shelves.
- Operated cash register efficiently, processing transactions and managing cash flow accurately.
- Trained new associates on store policies, procedures, and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Rockwall-Heath High School
Rockwall, TX06.2010
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Labeling accuracy
- Inventory management
- Analytical thinking
- Certified pharmacy technician (CPhT)
- Prescription filling
- Drug inventory management
- Receiving incoming supplies
- Attention to detail
Timeline
Pharmacy Technician
Thesis Pharmacy
03.2021 - Current
Fire Alarm Technician
Urban Fire Protection
09.2017 - 03.2021
Security Installation Technician
Security Assistant
10.2012 - 09.2017
Sales Associate
Dollar Tree
06.2010 - 02.2013
High School Diploma -
Rockwall-Heath High School