Raelyn Kehoss
Theresa,WI
Summary
Highly organized with diverse experience in all aspects of administration. My expertise includes coordinating and communicating staffing, tracking and summarizing trucking and lab reports, and assisting management as needed. I demonstrate my passion in the pride I take in putting hard work and determination into my daily work. Additionally, I apply the discipline, leadership, and teamwork from my Co-Captain experience as an intercollegiate basketball athlete.
Overview
14
14
years of professional experience
Work History
Administrative Associate
United Cooperative
Waupun, WI
03.2023 - Current
- Oversaw customer service operations by managing account maintenance and order forecasting. Facilitated effective communication through incoming phone calls and provided assistance to in-store customers.
- Managed over over 50 emails and over a dozen phone calls a day.
- Managed the preparation and completion of customer invoices. Oversaw timely responses to customer and employee communications. Provided support to customers with questions about their accounts and feed rations.
- Oversaw logistics for inbound and outbound trucks to optimize delivery schedules. Conducted thorough verification of incoming ingredient weights to align with purchase order specifications.
- Oversaw the revision of feeding rations and development of feed tags for medications and minerals. Partnered with nutritionists to address ingredient updates and modifications in feeding protocols. Managed documentation to ensure compliance with nutritional standards.
- Managed office supplies inventory, ensuring timely replenishment and cost efficiency.
- Developed and maintained filing systems to enhance document retrieval speed.
Feed Safety & Quality Assurance Technician
Insight FS
Brandon, WI
10.2017 - 03.2023
- Supervised laboratory testing operations, focusing on ingredient quality assessment and final product quality verification.
- Assisted in implementing and monitoring effective manufacturing policies for the lab. Supported the development and upkeep of the lab standard operating procedure manual. Reported food safety and product integrity concerns to management.
- Facilitated comprehensive training sessions for all employees on food safety protocols.
- Assisted in maintaining and updating food safety and regulatory programs annually. Supported accurate data collection for quality and food safety audits. Aided in conducting food safety and regulatory inspections. Conducted tests for mycotoxins in grains using quantitative methods.
- Reviewed and documented quality assurance protocols and nutrient analysis procedures to uphold food safety regulations.
- Led investigations to identify and resolve compliance issues regarding materials and conditions in the facility. Oversaw the isolation of non-conforming products and substandard ingredients to maintain quality standards. Advised teams on best practices for addressing ingredient and product nonconformities.
- Assisted in testing feed products, including silage and haylage, for nutritional value. Conducted sieve tests and measured test weights. Supported monitoring of ingredient and product specification sheets.
- Developed and implemented testing protocols to enhance product reliability and performance.
Administrative Associate
Vita Plus
Columbus, WI
09.2016 - 10.2017
- Provided exceptional customer service by taking feeding orders, preparing customer invoices, assisting customers with questions on their accounts and feed rations.
- Maintained accounts payable and receivable files, reviewed vendor invoices, created and received purchase orders, and prepared end of the month reports of feed produced.
- Coordinated and communicated scheduling for office staff including overtime and break time organization in Microsoft office.
- Managed logistics data, order entry, and report preparation in a timely matter.
Assistant Herdsman
Nehls Brothers Dairy
Juneau, WI
05.2016 - 09.2016
- Provided assistance to the veterinary and herdsman on monitoring the herd and providing the proper treatment to sick animals that need medical attention.
- Documented all of treatments that were administered that date on the farms computer system.
- Used proper management procedures: keeping the treatment area clean and sanitized, making sure medication is properly stored and clearly labeled, following protocol for treatments, always having fresh food and water available.
Lead Hand
Diamond Valley Farms
Manitowoc, WI
01.2015 - 01.2016
- Monitor the health of the herd and providing proper treatment to sick animals that need medical attention.
- Train new employees and show them their responsibilities and proper techniques while emphasize safety and sanitary practices.
- Assisted in addition tasks around the farm: setting up calf barn and nursery, cleaning pens, sorting and moving cattle, dehorning, fixing fences, and cleaning up around the yard.
Milker and Calf Care Taker
Brossard Dairy LLC
Beaver Dam, WI
01.2012 - 01.2016
- Provided general care for dairy cows, heifers, and calves monitoring their health when working with them in a calm manner and treating any that may be sick.
- Used proper milk procedures: dipping, stripping, keeping the parlor and units clean and sanitary and testing milk to produce quality milk.
- Used proper management procedures: scraping barns, cleaning pens, always having fresh food and water available.
Education
Bachelor of Science Degree - Biology, Business Management
Silver Lake College
Manitowoc, WI05.2016
Skills
- Customer service
- Verbal communication
- File organization
- Relationship building
- Gather and organize data
- problem solving
Athletics and Leadership
Co-Captain, Basketball Team, Silver Lake College Developed concentration, strong work ethic, and perseverance to meet personal and team goals. Vice President, Burnett 4-H Club 2012-2013 Developed confidence to talk in front of groups, lead discussions, and group problem solving skills.
Internships
- Waupun Feed and Seed, Waupun, WI Summer, 2014, 2015
- Provided exceptional customer service by taking feed orders, assisting customers with questions on their account and feed rations.
- Provided assistance at any time when needed including: mixing and bagging feed, pulling feed samples from silo bags, doing TMR shakes, stocking the office floor, keeping inventory of sale items, and helping with customer accounts.
- Rode along with the mill’s nutritionist to farms to discuss with farmers snapshot, feed rations, and took feed samples for nutritional analysis.
- Career Resource Office, Silver Lake College, Manitowoc, WI
- Provided assistance to students that need help with cover letters and resumes as they apply for federal work study jobs, internships, and professional jobs.
- Worked with businesses, clinics, and volunteer centers to help students get internships to gain work experience in the career that they are pursuing.
- Utilized organizational and computer skills to effectively communicate with coworkers and students.
Timeline
Administrative Associate
United Cooperative
03.2023 - Current
Feed Safety & Quality Assurance Technician
Insight FS
10.2017 - 03.2023
Administrative Associate
Vita Plus
09.2016 - 10.2017
Assistant Herdsman
Nehls Brothers Dairy
05.2016 - 09.2016
Lead Hand
Diamond Valley Farms
01.2015 - 01.2016
Milker and Calf Care Taker
Brossard Dairy LLC
01.2012 - 01.2016
Bachelor of Science Degree - Biology, Business Management
Silver Lake College