RaeLynn Balkcom

Assisted other team members to achieve service goals: managing drive-thru and front counter times.

• Worked well with teammates and accepted coaching from the management team.
• Trained new team members on procedures, customer service, and sales techniques.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru, and other areas.
• Completed milkshakes and ice cream desserts for customers.

• Greeted guests, promoted specials, and took orders.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Executed sandwich artistry duties with very low occurrence of errors.
• Operated manual and electric appliances to peel, slice, and trim food.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Prepared and presented food in compliance with health and safety guidelines.