Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAEONNA HENDERSON

Garfield Heights

Summary

High-energy professionalism, eager to contribute skills and experience to a new and challenging role. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

DSW Designer Shoe Warehouse
04.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.

Cashier

Sam's Club
09.2022 - 03.2023
  • Provide excellent, by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • Processed new orders quickly and accurately, completing 50+ daily transactions
  • Helped customers by answering their questions and completing their requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Kept an eye on self-checkout systems and offered assistance or intervention as needed
  • Sanitized the workspace and equipment.

Personal Shopper

Sam's Club
09.2022 - 03.2023
  • Provided excellent service by locating required items and reviewing the store system for merchandise at other locations
  • Remained calm and composed during high-stress situations and when dealing with difficult or irate people
  • Kept track of substitutions and let customers know about them
  • Worked with over 30 customers to fulfill specific orders based on customer requirements and inventory availability every day
  • Maintained high customer satisfaction ratings by completing orders quickly and making good selections for customers.

Insider

Papa Johns Pizza
05.2022 - 08.2022
  • Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments
  • Was responsible for processing up to 60 customer orders per day
  • Increased restaurant revenue by upselling menu items and explaining new deals to customers.

Cashier

Discount Drug Mart
12.2018 - 08.2022
  • Kept checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Looked over weekly sales circulars and kept track of price changes
  • Processed new orders quickly and accurately, completing 50+ daily transactions
  • Helped customers by answering their questions and completing their requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Sanitized the workspace and equipment.

Education

High School Diploma -

Garfield Heights High School
Garfield Heights, OH
06.2021

Skills

  • Computer literate
  • High volume transactions
  • Heavy lifting
  • Customer service
  • Store merchandise handling
  • Outgoing and enthusiastic
  • Adaptability
  • Good telephone etiquette
  • Time management skills
  • Issue resolution
  • Multi-tasking ability

Timeline

Warehouse Associate

DSW Designer Shoe Warehouse
04.2023 - Current

Cashier

Sam's Club
09.2022 - 03.2023

Personal Shopper

Sam's Club
09.2022 - 03.2023

Insider

Papa Johns Pizza
05.2022 - 08.2022

Cashier

Discount Drug Mart
12.2018 - 08.2022

High School Diploma -

Garfield Heights High School

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RAEONNA HENDERSON