Raequan Washington
Tampa,FL
Summary
Dynamic hospitality management professional with a strong background in delivering exceptional guest experiences and driving operational excellence. Expertise in team leadership and staff coordination, thriving in high-pressure environments while maintaining a focus on service quality. Recognized for a proactive approach and adaptability to evolving needs, consistently achieving outstanding results and fostering a positive atmosphere for guests and team members. Committed to enhancing service delivery and operational efficiency through innovative strategies and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Valet Supervisor
Parking Management Company
08.2022 - Current
- Supervise daily valet operations at a high-volume hotel property
- Train and coach valet attendants to uphold service and safety standards
- Maintain key organization, traffic flow, and guest satisfaction
- Coordinate with hotel management to address needs and resolve concerns
Guest Service Captain
Evolution Parking & Guest Services
11.2017 - 07.2022
- Delivered professional bar service for hotel events and private functions
- Supported hospitality and valet operations during peak guest hours
- Maintained bar cleanliness, inventory, and customer satisfaction
- Assisted with setup and breakdown of service stations
- Served high customer volumes during special events, nights, and weekends.
Bar Tender
Bowlero Lanes
11.2017 - 03.2021
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assistant Manager
Family Dollar
10.2019 - 03.2020
- Handled daily operations, staff supervision, and store closing/opening
- Managed inventory and cash registers with accuracy
- Ensured team productivity and customer satisfaction
- Addressed guest issues and maintained safety standards
Supervisor
Family Dollar
12.2017 - 09.2019
- Led store associates in merchandise handling and floor operations
- Trained new employees and monitored team performance
- Delivered consistent customer service and daily store compliance
Valet Supervisor
717 Parking Enterprises
09.2014 - 11.2017
- Oversaw valet operations for a busy entertainment venue
- Managed employee scheduling and daily performance
- Ensured guest vehicles were parked efficiently and securely
- Provided exceptional customer service in a fast-paced environment
- Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
- Assisted in the recruitment process for new hires, conducting interviews alongside management as needed to build a strong team of skilled professionals.
Education
High School Diploma -
King High School
Tampa, FLSkills
- Team Leadership & Staff Training
- Customer & Guest Service Excellence
- Hospitality and Valet Operations
- Retail and Inventory Management
- Conflict Resolution
- Communication & Interpersonal Skills
- Time Management and Organization
- Multitasking proficiency
- Cash handling expertise
- Staff training and development
- Delegation and supervision
Certification
- Guest Service Manager Training Completion, Parking Management Company - 2024
Timeline
Valet Supervisor
Parking Management Company
08.2022 - Current
Assistant Manager
Family Dollar
10.2019 - 03.2020
Supervisor
Family Dollar
12.2017 - 09.2019
Bar Tender
Bowlero Lanes
11.2017 - 03.2021
Guest Service Captain
Evolution Parking & Guest Services
11.2017 - 07.2022
Valet Supervisor
717 Parking Enterprises
09.2014 - 11.2017
High School Diploma -
King High School