Ra'Essa Lewis
Washington,DC
Summary
Professional administrative clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Clerk
Breakforth Solutions/ Department of Justice
09.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided ongoing support to employees regarding their individual security requirements, fostering a culture of accountability and responsibility.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepare DOJ field office credentials by reviewing OBD 232 forms and importing personnel images within AEGIS I/AEGIS II via encrypted USB drive and issue to the requesting component. When necessary, void credentials and return voided credentials to components when requested.
- Take photographs of all personnel who are authorized issuance of PIV/AEGIS access cards and/or credentials.
- Perform daily badging and credentialing operations
Biometric Technician
Amentum
06.2022 - 09.2023
- Capturing electronic fingerprints, photographs, and signatures using specialized equipment and adhering to strict processing times.
- Operate biometric devices (fingerprint scanners, facial recognition software, etc.) to capture and store biometric data.
- Ensure accurate and reliable data collection and storage.
- Managing paperwork, tracking processing times, and maintaining logs.
- Verifying appointment notices and identification of individuals entering the facility.
Unarmed Security Officer
Prosegur security group
01.2018 - 03.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Patrolled commercial property and associated parking garage.
Education
High school diploma -
Annapolis High School
Annapolis, MD05.2014
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Fortis College
Landover, MD01.2019
Skills
- Organizational leadership
- Document preparation
- Paperwork processing
- Time management
- Superior customer service
- Telephone etiquette
- Administrative support
- Database entry
- Problem-solving
- Organizational skills
Certification
- AED Certification
- Guard Card
- BLS Certification
- Non-CDL Class D
Timeline
Lead Clerk
Breakforth Solutions/ Department of Justice
09.2023 - Current
Biometric Technician
Amentum
06.2022 - 09.2023
Unarmed Security Officer
Prosegur security group
01.2018 - 03.2022
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Fortis College
High school diploma -
Annapolis High School
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