Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Raevyn Allen

Roanoke,VA

Summary

Accountable Insurance Representative with excellent client management. Highly effective at handling multiple responsibilities simultaneously. Proven history of exceptional time management and customer service. Reliable, driven, and hardworking team player.

Overview

4
4
years of professional experience

Work History

Insurance Producer/Member Services Representative

Metis Risk Management
01.2022 - Current
  • Provides detailed information about company insurance products.
  • Services policies and completes all documentation.
  • Responds to customer calls swiftly to resolve issues and answer questions.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provides guidance on coverage options, and descriptions to assist clients in protecting assets.
  • Handles customer inquiries and suggestions courteously and professionally.
  • Actively listens to customers, handles concerns quickly and escalates major issues to supervisor.
  • Updates account information to maintain customer records.
  • Responds to customer calls and emails to answer questions about products and services.
  • Generates and disperses critical documents that bind insurance coverage.

Delivery Driver

FedEx
10.2021 - Current
  • Completes on-time deliveries by choosing best and most efficient routes.
  • Delivers packages to customer doorsteps and business offices.
  • Maintains upbeat, positive attitude in busy, customer-focused environment.


Census Enumerator

Department Of Commerce
03.2020 - 11.2020
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.

Night Auditor

Sleep Inn
10.2019 - 03.2020
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Generated and printed daily financial reports to track hotel performance.
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.

Education

College Degree - Business Administration

Southern New Hampshire University
Manchester, NH
10.2020

No Degree - Interdisciplinary Studies

Hollins University
Roanoke, VA

High School Diploma -

Mira Costa High School
Manhattan Beach, CA
06.2015

Skills

  • Process Applications
  • Manage Renewals
  • Client Account Management
  • Quality Assurance Requirements
  • Underwriting and Adjustments
  • Agent Support
  • Customer Follow-Up
  • Clerical Support
  • Client Interactions
  • Accurate Recordkeeping
  • Customer Service
  • Strong Working Relationships

Additional Information

  • Authorized to work in the US for any employer
  • Insurance Producer License Driver's License Additional Information Souther New Hampshire University Honors Graduate

Timeline

Insurance Producer/Member Services Representative

Metis Risk Management
01.2022 - Current

Delivery Driver

FedEx
10.2021 - Current

Census Enumerator

Department Of Commerce
03.2020 - 11.2020

Night Auditor

Sleep Inn
10.2019 - 03.2020

College Degree - Business Administration

Southern New Hampshire University

No Degree - Interdisciplinary Studies

Hollins University

High School Diploma -

Mira Costa High School

Similar Profiles

CREATE PROFILE
Raevyn Allen