Rafa Wells
Duluth,GA
Summary
Driven by a results-focused approach, I enhanced patient safety and satisfaction across roles at WellStar Windy Hill and other hospitals. Leveraging active listening and problem-solving skills, I significantly reduced falls risks, showcasing my commitment to high-quality care and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telesitter
WellStar Windy Hill
07.2023 - Current
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Facilitated smooth transitions between shifts by communicating pertinent information about each patient''s status to the incoming sitter or nursing staff member.
- Enhanced patient safety by providing continuous observation and monitoring of assigned patients.
- Maintained accurate documentation of patient behaviors, interventions, and responses to support ongoing treatment plans.
Patient Safety Monitor
Piedmont Eastside Hospital
02.2023 - 05.2023
- Promoted patient well-being by conducting regular room checks and ensuring proper hygiene practices were followed.
- Educated patients about their rights, responsibilities, and expectations for safe care delivery within the healthcare facility.
- Reduced incidents of medication errors through diligent observation and communication with medical staff.
- Consistently met or exceeded performance metrics related to response times for alarms or calls for assistance, contributing to a safer environment for patients.
Patient Sitter
Grady Memorial Hospital
07.2022 - 01.2023
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
Patient Safety Technician
Emory Johns Creek Hospital
07.2021 - 04.2022
- Improved communication between healthcare team members by accurately documenting patient observations and reporting concerns promptly.
- Promoted patient comfort by repositioning bedridden patients regularly to prevent pressure ulcers and adjusting room temperature as needed.
- Educated patients on essential self-care practices, such as proper wound care techniques or managing side effects from medication therapy regimens.
- Maintained a clean and safe environment for patients by performing infection control procedures, such as handwashing and using personal protective equipment.
Education
CNA Certification - Certified Nursing Assistant
Roanoke Healthcare Center
Roanoke, AL08.2015
High School Diploma -
North Hunterdon High School
Annandale, NJ06.2008
Skills
- Written Communication
- Problem-solving aptitude
- Active Listening
- Excellent Communication
- Problem-Solving
Certification
Basic life support
CPR
My CPR certification is in BLS
Timeline
Telesitter
WellStar Windy Hill
07.2023 - Current
Patient Safety Monitor
Piedmont Eastside Hospital
02.2023 - 05.2023
Patient Sitter
Grady Memorial Hospital
07.2022 - 01.2023
Patient Safety Technician
Emory Johns Creek Hospital
07.2021 - 04.2022
CNA Certification - Certified Nursing Assistant
Roanoke Healthcare Center
High School Diploma -
North Hunterdon High School
Basic life support
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