Summary
Overview
Work History
Education
Skills
Hobbies and Rewards
Timeline
Generic

Rafaa Al-Hada

6002 Planter Drive Pipersville,PA

Summary

Knowledgeable Certified Trainer skilled at assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver. Effective mentorship over more than one years. And also, Hardworking and reliable Chipotle worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. I am also dedicated Grill Cook committed to quality standards in food preparation. Operated grill station, following specified cook times for safe customer consumption. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements.

Overview

6
6
years of professional experience

Work History

Cashier

Chipotle
Doylestown, PA
04.2018 - Current
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers with answering their questions.

Grill Team Crew Member

Chipotle
Doylestown, PA
08.2019 - Current
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Washed, peeled, cut and measured recipe ingredients.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.

Certified Trainer

Chipotle
Doylestown, PA
09.2019 - Current
  • Determined appropriate instructional plans based on personal strengths and training goals.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Taking orders, preparing meals, packaging food items, and ringing up customer purchases.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Drove team success by completing assigned task quickly and accurately.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Washed, peeled, cut and measured recipe ingredients.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.

Education

Global Studies

Bucks County Community College
08.2019

Associate of Science - Cyber Security

Bucks County Community College
Newtown, PA
08.2020

Skills

  • Payment processing
  • Cash drawer balancing
  • Credit and cash transactions
  • Coin counting
  • Customer greeting
  • Friendly Personality
  • Team member
  • Self-motivated
  • Cooperative
  • Enthusiastic attitude
  • Great communication skills
  • Customer-oriented
  • Problem-Solving
  • Critical Thinking
  • Creative
  • Organized
  • Responsible
  • Leader/managing
  • Time management
  • Customer service

Hobbies and Rewards

My Hobbies is:

1.Swimming

2. Playing Soccer,

3.Basketball,

4.Tennis,

5. Drawing.

Rewards:

Most Improved Tennis player Award

Coach Award

The National Honor Society.

Timeline

Certified Trainer

Chipotle
09.2019 - Current

Grill Team Crew Member

Chipotle
08.2019 - Current

Cashier

Chipotle
04.2018 - Current

Global Studies

Bucks County Community College

Associate of Science - Cyber Security

Bucks County Community College

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Rafaa Al-Hada