RAFAEL COVARRUBIAS
Franklin,TN
Summary
Driven and resourceful professional with a strong foundation in leadership and team collaboration. While my management experience is growing, I bring excellent organizational skills, adaptability, and a proactive mindset to every challenge. I am eager to apply my skills to foster team success, drive projects forward, and continue developing as a leader.
Overview
5
5
years of professional experience
Work History
Manager
West Coast
08.2020 - Current
- As the sole manager, I independently oversaw daily operations, ensuring smooth workflows and excellent customer service
- I developed and implemented staff schedules, managed inventory, ordered supplies, and minimized waste to reduce costs
- My role involved training and supervising employees, handling customer inquiries and complaints, and analyzing daily sales and expense reports to improve profitability and operational efficiency
Intern
SkyZone
05.2023 - 08.2023
- During my three-month internship, I assisted in managing daily park operations while ensuring compliance with safety protocols and company policies
- I supported the hiring and training of staff, managed employee schedules, monitored inventory levels for merchandise and concessions, and collaborated with the management team to create promotional events that increased customer traffic and revenue
Education
BACHELOR - BUSINESS ADMINISTRATION MANAGEMENT
TREVECCA NAZARENE UNIVERSITY
05-2026
Skills
- Customer service and conflict resolution
- Operational efficiency and cost management
- Inventory management and procurement
- Sales and revenue analysis
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Leadership and team management
Activities
- Best Buddies Program
- Athlete
- Community Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intern
SkyZone
05.2023 - 08.2023
Manager
West Coast
08.2020 - Current
BACHELOR - BUSINESS ADMINISTRATION MANAGEMENT
TREVECCA NAZARENE UNIVERSITY
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