Rafael Estevez
New York,NY
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
UNIQLO
New York, NY
2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customer inquiries.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Collaborated with team members to restock merchandise and maintain store organization.
- Adapted quickly to changing priorities in a fast-paced retail environment, ensuring seamless operations.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Implemented feedback from customer surveys to enhance shopping experience.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Party Host
Chuck E. Cheese
New York, NY
11.2022 - 10.2023
- I work as a party host, so I have to make sure I communicate everything clearly with the parents of the birthday child (the family has to reserve a birthday party beforehand). I also have to complete cleaning assignments. I was also promoted to be a team 2 trainer in June of 2023. A team 2 is basically the standard of their area, our job is to give out cleaning assignments and make sure our area is in check, we also have to make sure that the cast members in our area have no problems with their party, we’re meant to be problem solvers in a way. Our job is also to train new employees, we are basically leaders in our area. In my workplace I was very respected by all of my coworkers and many guests who would revisit the store, I’ve received lots of compliments on my hard work and dedication to the completion of my tasks. I would be willing to pick up shifts very often and my managers would refer to me as one of the best there.
Group Leader
SEBNC: Minds Unlimited
Bronx, NY
07.2022 - 08.2022
- I have to watch a group of children and I have to make sure they are mentally okay, physically okay and I also have to make sure they don’t break the rules. I have to be very patient with them for sure, since I was willing to learn I was able to get used to how things go in this summer camp very quickly and I have successfully adapted to this type of environment. I was basically the teacher’s helper and she’d appreciate all the effort I put into the job, I was very appreciated by the students as well because I would always be very inclusive and kind towards them, it was as if I was apart of a big family there.
Education
High School Diploma -
Unity Center For Urban Technologies
New York, NY06.2023
Skills
- Childcare expertise
- Time efficiency
- Team leadership
- Housekeeping skills
- Communication proficiency
- Money handling
Languages
Spanish - Intermediate
English - Expert
Additional Information
I’m very kind, patient, responsible, respectful and I’m also a person who is always willing to learn something new. I’m a very open minded person who is also willing to teach what I know. I’m also extremely positive, my energy is very uplifting in the work environment.
Timeline
Party Host
Chuck E. Cheese
11.2022 - 10.2023
Group Leader
SEBNC: Minds Unlimited
07.2022 - 08.2022
Retail Sales Associate
UNIQLO
2023 - Current
High School Diploma -
Unity Center For Urban Technologies