Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Guzman Santiago

Richlands,NC

Summary

Energetic Communications Manager with a progressive career developing and leading strategic communications initiatives. Successful ability to conduct analysis and create targeted messaging. Skilled at working either independently or in team settings. Hardworking and reliable Communications Manager with strong ability in planning and implementation. Offering data systems, interpersonal skills and versatile to accommodate to any situation. Highly organized, proactive and punctual with team-oriented mentality.

Overview

23
23
years of professional experience

Work History

Unemployed

N/A
Richlands, NC
11.2023 - Current
  • Stay-at-home parent to allow partner to gain experience within the workforce.

Assistant Rural Carrier

USPS
Richlands, NC
02.2023 - 11.2023
  • Performed daily vehicle inspections before driving route deliveries.
  • Organized, sorted and distributed incoming mail to designated locations within the post office.
  • Utilized GPS navigation systems when delivering mail in unfamiliar areas.
  • Checked parcels for compliance with postal regulations regarding size and weight restrictions.
  • Provided customer service by responding to inquiries and requests for information about postal services.
  • Delivered packages directly to residences or businesses as required.
  • Handled cash transactions accurately when collecting fees from customers.
  • Ensured correct labeling, addressing and postage on all outgoing mail pieces.
  • Reported any suspicious activity observed during route deliveries.
  • Conducted routine maintenance checks on vehicles used for route deliveries.

Cook

Speedway Gas Station
Jacksonville, NC
10.2022 - 01.2023
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Ordered supplies as needed for the kitchen.
  • Organized storage areas for efficient usage of space.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Monitored stock levels of food items and ordered more when necessary.

Cook/Cashier

Speedway Gas Station
Richlands, NC
01.2022 - 06.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Monitored stock levels of food items and ordered more when necessary.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.

Communications Manager

United States Marine Corps
Marine Corps Base Camp Lejeune, NC
06.2001 - 11.2018
  • Led communications department with 90 plus employees, delivering consistent job training to improve skills.
  • Created strategic plans to achieve completion of commanders intent for training and operations abroad that delivered voice and data communications to all departments near and far.
  • Analyzed program results to determine effectiveness.
  • Developed and executed $7,000.00 quarterly budget for communications department, resulting in 36% reduction in quarterly expenditures.
  • Managed public relations and fundraising activities across the eastern Massachusetts area.
  • Demonstrated leadership by making improvements to work processes and helping to train others along with training instructors to continue training in my absence.
  • Oversaw special promotional events to drive positive media coverage, boost interest in enlistment for the Marine Corps and enhance the sales prospective of new Marines for the Marine Corps.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.
  • Maintained updated communications knowledge through supervision and reports from subordinates on completion of task.

Education

Associate of Applied Science - Information Technology-Network Management

Coastal Carolina Community College
Jacksonville, NC
05.2021

Skills

  • Communications strategy
  • Communications leadership
  • Spokesperson experience
  • Computer skills
  • Microsoft Office
  • Leadership
  • Analytical
  • Flexible and Adaptable
  • Verbal Communication
  • Teamwork and Collaboration
  • Organizational Skills
  • Relationship Building
  • Product development
  • Strategic planning

Timeline

Unemployed

N/A
11.2023 - Current

Assistant Rural Carrier

USPS
02.2023 - 11.2023

Cook

Speedway Gas Station
10.2022 - 01.2023

Cook/Cashier

Speedway Gas Station
01.2022 - 06.2022

Communications Manager

United States Marine Corps
06.2001 - 11.2018

Associate of Applied Science - Information Technology-Network Management

Coastal Carolina Community College

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Rafael Guzman Santiago