Summary
Work History
Education
Skills
Timeline
Generic

Rafael Isturiz

Carol Stream,IL

Summary

Dynamic professional with a proven track record at ASAP, adept in leveraging bilingual skills and CCTV expertise to enhance security and customer service. Spearheaded initiatives to improve operational efficiency and reduce risk, achieving a notable increase in client satisfaction and sales revenue. Excelled in fostering team cohesion and streamlining processes for optimal performance.

Work History

Sales Agent

ASAP
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Increased sales revenue by consistently meeting and exceeding sales targets.

Betctis

Betts
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Coordinating Manager

Aranda Industries
  • Implemented risk management strategies for mitigating potential obstacles in projects while maintaining focus on core objectives.
  • Improved company reputation through diligent coordination of events, marketing campaigns, and public relations efforts.
  • Developed robust reporting systems that provided real-time insights into project statuses, supporting data-driven decision-making processes.
  • Facilitated the resolution of complex issues by employing critical thinking skills and engaging in collaborative problem-solving with team members.
  • Managed cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.

Security Supervisor

Tv Station (foreign)
  • Developed team schedules to ensure coverage and response readiness for all shifts.
  • Mentored security personnel for enhanced team cohesion and improved operational readiness.
  • Analyzed security breaches to develop strategies for future risk mitigation.
  • Conducted regular audits of security practices to ensure adherence to regulatory guidelines.
  • Resolved security incidents swiftly by assessing situations and deploying appropriate responses.
  • Facilitated ongoing training sessions for staff to keep skills sharp and knowledge current.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Recorded incident reports with detailed accounts of occurrences.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

Manager of Operations

Wiesse Entertainment
  • Fostered collaboration among departments for improved communication and teamwork.
  • Analyzed current processes for opportunities to reduce waste and improve efficiency.
  • Enhanced operational workflows by identifying bottlenecks and streamlining procedures.
  • Formulated actionable plans to achieve operational objectives and enhance competitive advantage.

Security Supervisor

GS4
  • Developed team schedules to ensure coverage and response readiness for all shifts.
  • Mentored security personnel for enhanced team cohesion and improved operational readiness.
  • Analyzed security breaches to develop strategies for future risk mitigation.
  • Conducted regular audits of security practices to ensure adherence to regulatory guidelines.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Recorded incident reports with detailed accounts of occurrences.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.

Sanitation Technician

Manpower Staffing
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
  • Collaborated with team members to complete large-scale cleaning projects within established timeframes.
  • Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.
  • Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
  • Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
  • Employed power equipment and hand tools in cleaning and general maintenance.
  • Conducted regular inspections of equipment and facilities, identifying potential issues and taking corrective action as needed.
  • Assisted in the documentation of sanitation processes, facilitating smooth handover between shifts and promoting consistency across teams.
  • Ensured timely completion of sanitation tasks, contributing to overall production efficiency.

Education

Degree In Business Administration - Business Administration

Simon Rodriguez University
Venezuela
11.2014

Associated Degree In Marketing - Marketing

Antonio José De Sucre
Venezuela
09.2009

Skills

    Windows office

    CCTV

    Bilingual (English, Spanish)

    Customer service

    First aid

Timeline

Sales Agent

ASAP

Betctis

Betts

Coordinating Manager

Aranda Industries

Security Supervisor

Tv Station (foreign)

Manager of Operations

Wiesse Entertainment

Security Supervisor

GS4

Sanitation Technician

Manpower Staffing

Degree In Business Administration - Business Administration

Simon Rodriguez University

Associated Degree In Marketing - Marketing

Antonio José De Sucre

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Rafael Isturiz