Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Rafael Johnson
Summary
Overview
8
years of professional experience
1
Certification
2
Languages
Work History
SM Business Partners
Marketing Project Manager
10.2022 - Current
Job overview
- Worked with a diverse range of small business clients to help them achieve their new business and marketing goals
- Led creative team to create impactful paid marketing campaigns that generated over $10,000+ in business generated for local service based businesses
- Learned WordPress, SEO, and Social Media marketing
- Responsible for overseeing a team of 6 BPO Marketing Specialists.
Senior Life Insurance Company - Independent Contractor
Sales Representative
05.2019 - 08.2022
Job overview
- Specialized in final expense insurance with the primary goal of helping seniors and their families prepare for the future
- Worked closely with potential clients to assess their needs and provide customized insurance solutions that provided peace of mind and security
- Developed strong communication skills, empathy, and the ability to build trust with clients during a sensitive and emotional time.
LanguageLine Solutions
Spanish Interpreter L5
01.2017 - 05.2019
Job overview
- Provided Over-the-Phone Interpretation services to major banks, insurance companies, and municipal emergency services
- Learned medical terminology for Spanish Language
- Developed the ability to maintain accuracy and clarity in translations during high-pressure situations.
MAES - Latinos In Science And Engineering (UTEP)
Director of Membership
01.2016 - 12.2016
Job overview
- Increased membership acquisition by developing strategic marketing campaigns and targeted outreach efforts.
- Implemented data-driven decision-making for improved member retention and overall satisfaction.
- Enhanced member engagement with the creation of exclusive events and networking opportunities.
- Streamlined onboarding process for new members, ensuring a seamless integration into the organization.
Education
El Paso Community CollegeEl Paso, TX
Associate of Arts from Computer Science
12.2024
University Overview
University of Texas At El PasoEl Paso, TX
Some College from Engineering Innovation and Leadership
05.2019
University Overview
- Relevant Coursework: Entrepreneurship & Innovation
Skills
- Conflict Resolution
- Time Management
- Market Research Analysis
- Adaptability and Flexibility
- Critical Thinking
- Effective Communication
Certification
- Mailchimp Essential Training, LinkedIn, 10/01/22, Present
- Career Essentials in Data Analysis, Microsoft and LinkedIn, 11/01/23, Present, This course covered the foundational data analysis skills such as data analysis, gathering useful data, SQL queries, data cleaning, and more.
- Customer Service Professional Certificate, ZenDesk, 11/01/23, Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Affiliations
Affiliations
- MAES - Latinos in Science and Engineering
Quote
Whether you think you can or whether you think you can’t, you’re right!
Timeline
Marketing Project Manager
SM Business Partners
10.2022 - Current
Sales Representative
Senior Life Insurance Company - Independent Contractor
05.2019 - 08.2022
Spanish Interpreter L5
LanguageLine Solutions
01.2017 - 05.2019
Director of Membership
MAES - Latinos In Science And Engineering (UTEP)
01.2016 - 12.2016
El Paso Community College
Associate of Arts from Computer Science
University of Texas At El Paso
Some College from Engineering Innovation and Leadership
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