Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

Rafael Jones

Boise,ID

Summary

Driven and committed HR professional offering several years of experience managing human resources processes to deliver compliance, a successful employee experience and overall support to meet company goals. Flexible and focused with a clear path during recruitment and retention, mediation, staff training and development and complex problem resolution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Coordinator/Manager

BrightStar Care of Boise
Boise, ID
08.2022 - Current
  • Decreased employee turn-over rate by 20% by establishing and reinforcing HR processes to improve overall employee engagement and retention
  • Administered benefits on a monthly basis in accordance to ACA rules and regulations as well as process COBRA qualified beneficiaries
  • Managed recruiter and refined onboarding process allow for seamless orientation to occur twice weekly
  • Championed touch point process for 100+ employees to help identify training deficiencies, general satisfaction, and improve overall employee experience
  • Fostered progressive coaching, increasing employee accountability while maintaining positive work environment

HR Recruiter

BrightStar Care of Boise
Boise, ID
03.2022 - 09.2022
  • Evaluated existing recruitment resources and increased successful new hire rates by 25%
  • Managed ATS and fashioned effective advertisements on job boards
  • Conducted daily phone screens and interviews to assess applicant knowledge, skills, and experience
  • Managed hiring, onboarding, and weekly orientation process

HR Staffing Coordinator/ HR Assistant

Vibra Hospital
Boise, ID
11.2021 - 03.2022
  • Liaise with partnered recruiters and agencies to fill staffing needs, while managing employee schedule
  • Assist HR director with bi-weekly payroll process to ensure accurate compensation
  • Successfully execute all HR Assistant responsibilities in tangent with Staffing Coordinator position

HR Assistant

Vibra Hospital
Boise, ID
05.2021 - 11.2021
  • Assisted HR director with screening and interviewing process
  • Directed and coordinated new hire orientation on monthly basis
  • Completed HR related duties per HR director requests

Education

BBA - Human Resource Management

Boise State University
Boise, ID
12.2020

Skills

  • Coaching and Mentoring
  • Consultation
  • Ethical Practice
  • Exit Interviewing
  • Global & Cultural Effectiveness
  • HR Technical Skills
  • HRIS
  • Leadership & Navigation
  • Performance Management
  • Recruitment and Hiring
  • Relationship Management
  • Employee engagement
  • Benefits administration

Certification

Society of Human Resource Management (SHRM-CP), 07/01/24

References

References available upon request.

Timeline

HR Coordinator/Manager

BrightStar Care of Boise
08.2022 - Current

HR Recruiter

BrightStar Care of Boise
03.2022 - 09.2022

HR Staffing Coordinator/ HR Assistant

Vibra Hospital
11.2021 - 03.2022

HR Assistant

Vibra Hospital
05.2021 - 11.2021

BBA - Human Resource Management

Boise State University

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