Rafael Navarro Valdes
Columbus,OH
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
44
44
years of professional experience
Work History
Telecommunications-technician
ETECSA
09.1981 - 10.2023
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Implemented training programs to improve knowledge and skills of new technicians.
Electrical Technician
ETECSA
10.1979 - 10.1981
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Education
GED -
Jose Luis Arruñada
La Habana, Cuba09.1989
Skills
- System Repair
- Writing Reports
- Configuring Equipment
- Educating Customers
- Equipment Safety
- Installing Equipment
- Device Installation
- Installation and Maintenance
- Electrical Wiring
- Equipment Installation
- Regulatory Compliance
- Test Equipment Operation
- Wireless Networking
Languages
Spanish
Native or Bilingual
Timeline
Telecommunications-technician
ETECSA
09.1981 - 10.2023
Electrical Technician
ETECSA
10.1979 - 10.1981
GED -
Jose Luis Arruñada