Rafael Olivares
Los Angeles,CA
Summary
Self-motivated college student pursuing a career in law while broadening my skills and experience with a part-time job that focuses on customer service and customer-corporation relations. Strong character traits include punctuality, being work-oriented, and professional yet easily approachable. Additionally having strong social traits that allow for effective communication between coworkers and higher-ups.
Overview
2
2
years of professional experience
Work History
Team Member
Tastea
01.2022 - Current
- Money Handling the register quickly and efficiently whilst informing the supervisors of any money shortage
- Provide quality service and products by making beverages following a set recipe while making adjustments according to customer needs
- If the customer isn’t satisfied with the product given, necessary measures will be taken to satisfy the customer
- This includes remaking the product, replacing it, or informing the on-shift supervisor to provide a refund
- Ensure a smooth running of operations by restocking fundamental items such as teas, powders, add-ons, syrups, cups, and lids
- Reports to on-shift supervisor if stock is low
- Ensures the front of the store is clean and prepped for the next day's shift during closing
- Duties include wiping down tables, and windows, restocking, and returning all items to their original locations
- Cook
- Check to see the stock of necessary items to be prepped at the beginning of the shift and prep when necessary
- Make sure that if there are any food orders to be made, then have them made in an orderly fashion
- Check to see if there are any items in the front of the store that need to be cleaned
- Ensure that all counters and fryer area in the back is maintained clean when labor is slow
- Once the shift has ended, wash and clean everything the front brings back and make sure items are then put in an orderly fashion for the opening shift the next day
- Once everything is washed, ensure that the floors in the front and back are swept and mopped
- Then prep any necessary items needed to be prepped for the next opening shift so that they don’t have to do so much.
Education
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.2022
Bachelor of Science - Political Science
East Los Angeles College
Monterey Park, CA06.2026
Skills
- Customer Support/Service
- Money Handling
- Time Management
- Communication
- Attention to Detail
- Heavy Lifting
- Team Member Motivation
- Peer Relationships
- Clear Communication
- Teamwork and Collaboration
- Guest Satisfaction
- Computer Skills
- Set Up Devices
- Retail Transactions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Tastea
01.2022 - Current
High School Diploma -
Woodrow Wilson Senior High School
Bachelor of Science - Political Science
East Los Angeles College
Similar Profiles
Joseph Ronquillo IIJoseph Ronquillo II
Supervisor at TasteaSupervisor at Tastea
Martin CardenasMartin Cardenas
Team Lead at TasteaTeam Lead at Tastea
Ngoc DaoNgoc Dao
Supervisor at TasteaSupervisor at Tastea
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts