Summary
Overview
Work History
Education
Skills
Timeline
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Rafael Pena

Newark,NJ

Summary

Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.

Overview

23
23
years of professional experience

Work History

OWNER OPERATOR

KTAR Investment Property LLC
09.2020 - Current

Warehouse Associate

Dollar Tree Distribution Center
Berwick, PA
02.2024 - 11.2024
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Operated forklifts to fill or empty overhead spaces.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Fostered positive working relationships with internal staff members while providing superior customer service.

MAINTENANCE WORKER

RXR Realty
New York City, US
04.2013 - 01.2023
  • Worked well independently and on a team to solve problems
  • Maintained a positive attitude despite any hurdles
  • Worked to build long-term relationships with company stakeholders
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Established strong relationships with vendors to ensure quality products at competitive prices
  • Cleaned and maintained building exteriors by removing graffiti and scrubbing walls with detergent and water
  • Dismantled machines, equipment and devices to access and remove defective parts, using hoists, cranes, hand tools, and power tools
  • Covered surfaces with drop cloths or paper to protect furniture and areas during painting
  • Maintained records of scheduled maintenance procedures and inventory of supplies
  • Performed general carpentry work including framing walls, installing doors and windows and laying flooring materials
  • Performed preventive maintenance and minor repairs on a variety of mechanical equipment and systems in accordance with established procedures

GENERAL WAREHOUSE ASSOCIATE

Citifield
New York City, US
09.2017 - 11.2021
  • Performed all warehouse laborer duties including picking, packing, counting and keeping record, and maintaining a clean
  • Consistently maintained picking/packing speeds in the 95th percentile
  • Picked all orders with 100% accuracy despite high speeds
  • Maintained a clean work area, meeting 98% of inspection requirements
  • Assembled customer orders for shipment using pallet jacks, hand trucks, and forklifts
  • Organized warehouse space by rearranging items, storing materials, and marking locations

SUPERVISOR

Equinox
New York City, US
07.2010 - 08.2011
  • Develop and implement maintenance schedules: You would be responsible for developing and implementing regular maintenance schedules for all equipment and facilities within the gym, including weight machines, cardio equipment, locker rooms, showers, and restrooms
  • Manage a team of maintenance staff: You would be responsible for managing a team of maintenance staff, assigning tasks, and ensuring that they are working efficiently and effectively to maintain the facility
  • Troubleshoot equipment issues: When equipment malfunctions or breaks down, you would be responsible for troubleshooting the problem and identifying the necessary repairs or replacements

COMPUTER TECHNICIAN

Equinox
New York City, US
09.2007 - 03.2009
  • You will be responsible for installing, configuring, and maintaining computer hardware and software systems
  • This may involve troubleshooting and diagnosing hardware and software issues, as well as repairing or replacing faulty components
  • You may also be responsible for setting up and maintaining computer networks, ensuring that systems are secure and functioning properly

COMPUTER TECHNICIAN

Coop-Tech
New York City, US
05.2002 - 01.2006
  • Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
  • Resolved customer complaints regarding the performance of their computers or other devices.

Education

HIGH SCHOOL DIPLOMA -

John F. Kennedy H
bronx

Skills

  • Leadership Skills
  • Communication
  • Microsoft Office
  • Operational reporting
  • Staffing

Timeline

Warehouse Associate

Dollar Tree Distribution Center
02.2024 - 11.2024

OWNER OPERATOR

KTAR Investment Property LLC
09.2020 - Current

GENERAL WAREHOUSE ASSOCIATE

Citifield
09.2017 - 11.2021

MAINTENANCE WORKER

RXR Realty
04.2013 - 01.2023

SUPERVISOR

Equinox
07.2010 - 08.2011

COMPUTER TECHNICIAN

Equinox
09.2007 - 03.2009

COMPUTER TECHNICIAN

Coop-Tech
05.2002 - 01.2006

HIGH SCHOOL DIPLOMA -

John F. Kennedy H

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Rafael Pena