Reginald McGruder

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.

Established foundational processes for business operations.

Created Operations manual and employee hand book.

• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Facilitated group therapy sessions to help clients develop coping strategies and social skills.

.Developed and cultivated relationships with peers to establish a mutual trust.