Summary
Overview
Work History
Education
Skills
Timeline
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Rafael Ramirez

Ontario,CA

Summary

Dynamic Budtender with a proven track record at Tulsa House of Fire, excelling in customer service and product education. Leveraged strong interpersonal skills to foster customer loyalty and retention, while effectively managing inventory and sales goals. Committed to creating a welcoming atmosphere and enhancing the shopping experience through empathy and product knowledge.

Personable and knowledgeable with passion for customer service and wellness. Possesses solid understanding of product varieties and regulations, paired with strong communication skills and attention to detail. Committed to providing exceptional customer experiences and fostering welcoming environment.

Overview

3
3
years of professional experience

Work History

Budtender

Tulsa House of Fire
07.2021 - 10.2024
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Memorial High School
Tulsa, OK
06-2020

Skills

  • Supporting medical patients
  • Product merchandising
  • Patience and empathy
  • Customer education
  • Restocking inventory
  • Sales proficiency
  • Counting money
  • Promotions and discounts
  • Cash handling experience
  • POS system operation
  • Weighing products
  • Customer service
  • Flexible hours
  • Friendly and helpful
  • Customer assistance
  • Honest and dependable
  • Cash register operation
  • Meeting sales goals

Timeline

Budtender

Tulsa House of Fire
07.2021 - 10.2024

High School Diploma -

Memorial High School
Rafael Ramirez