Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Rodriguez

Tucson,AZ

Summary

Season sales executive with extensive experience in telecommunications and IT industries. Proven track record in driving sales growth and enhancing customer satisfaction. Proficient in negotiation, consultive sales, and project management.

Overview

9
9
years of professional experience

Work History

Account Manager

AT&T
08.2020 - Current
  • Managed and customized accounts to meet customer needs
  • Generated new business vial cold calling and digital outreach
  • Consistently surpassed sales targets
  • Acted as primary contact for assigned accounts
  • Provided product and contract information, addressing customer queries
  • Conveyed customer feedback to improve internal processes
  • Negotiated contract renewals, creating new revenue streams
  • Ensured successful implementation and customer satisfaction through best practices.

Sales Manager

Verizon
08.2015 - 03.2020
  • Developed and implemented team-based sales techniques
  • Boosted store sales from 12% to 18% in 2019
  • Enhanced customer service and retention
  • Managed POS technology and inventory.

Education

Associates Degree in General Studies -

Pima Community College
Tucson, AZ

Skills

  • Account Management
  • Customer Service
  • Client Relations
  • Goal-Oriented
  • Sales Development
  • Project Management
  • Contract Negotiation
  • CRM Software
  • Business Development

Timeline

Account Manager

AT&T
08.2020 - Current

Sales Manager

Verizon
08.2015 - 03.2020

Associates Degree in General Studies -

Pima Community College

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