Rafael Rodriguez
Homestead
Summary
Results-driven sales professional with a strong background in automotive and retail sales, currently excelling as a Sales Expert at Sleep Number Corp. Proven track record of exceeding sales targets, delivering exceptional customer service, and leading teams to success. Experienced in sales management, negotiation, and CRM software, with a keen ability to understand customer needs and drive revenue growth. Adept at fostering client relationships, streamlining operations, and providing strategic sales solutions. Bilingual and highly skilled in communication, organization, and time management.
Overview
4
4
years of professional experience
Work History
Sales Expert
Sleep Number Corp
11.2024 - Current
- Educate customers on smart mattress technology, delivering personalized sleep solutions
- Resolve customer concerns, enhancing satisfaction and retention
- Recognized for top sales performance, contributing to increased store revenue and high customer satisfaction
Sales Professional
Lorenzo Nissan-Ford
11.2023 - 11.2024
- Assisted customers in finding the perfect vehicle by understanding their needs and presenting tailored solutions
- Managed the sales process from test drives to financing, ensuring a seamless customer experience
- Built lasting client relationships, driving repeat business and referrals
Sales Assistant Manager
South Dade Kia
06.2022 - 11.2023
- Led and motivated the sales team to achieve and exceed monthly sales targets
- Assisted customers in selecting vehicles, financing options, and trade-ins to maximize dealership revenue
- Managed inventory, pricing strategies, and promotions to drive showroom traffic and sales
BDC Representative
Bomnin Chevrolet
03.2021 - 05.2022
- Managed inbound and outbound calls, scheduling appointments and generating leads for the sales team
- Provided customers with detailed information on vehicles, promotions, and financing options
- Consistently exceeded appointment-setting and lead conversion goals, contributing to increased dealership sales
Education
High school or equivalent -
Miami Senior High School
Miami, FL01.2021
Skills
- Bilingual
- Sales
- Computer Skills
- Customer service etiquette
- Management
- Organizational Skills
Timeline
Sales Expert
Sleep Number Corp
11.2024 - Current
Sales Professional
Lorenzo Nissan-Ford
11.2023 - 11.2024
Sales Assistant Manager
South Dade Kia
06.2022 - 11.2023
BDC Representative
Bomnin Chevrolet
03.2021 - 05.2022
High school or equivalent -
Miami Senior High School
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