Rafael Rodriguez
Hollister Co.
Garfield,NJ
2
years of professional experience
1
Certification
1
Language
Developed skills in customer engagement and brand promotion within retail environment, seeking to transition into a new field. Knowledge of effective communication and relationship-building techniques, combined with understanding of brand strategiesAble to adapt and apply these skills to various professional settings, aiming to contribute to a new and dynamic role.e.
Work History
Brand Representative
8 Months- Operated a cash register accurately and efficiently, handling transactions, returns, and exchanges during high-volume shifts.
- Delivered friendly, attentive customer service on the sales floor and in fitting rooms, including product recommendations
- Worked closely with coworkers during open/close shifts, organizing stock and maintaining a clean, presentable store
- Stayed on task in a fast-paced retail environment while juggling multiple customer requests at once
- Received formal recognition from management after a customer submitted a positive review highlighting helpful, attentive service
Youth Development Professional (YDP)
1 Year 6 Months- Supervised and ensured the safety and well-being of children during daily programs and activities
- Planned and led age-appropriate activities, balancing structure with hands-on engagement
- Collaborated with a team of staff to keep daily operations and transitions running smoothly
- Maintained sanitation and cleanliness standards in shared activity spaces
Education
High School Diploma
Associate of Applied Science - Engineering Science
Skills
Cash Handling & POS Systems
Customer Service
Retail Merchandising
Product Knowledge
Team Collaboration
Activity management
Conflict De-escalation
Communication
Certification
Driver's License
Languages
English – Fluent
Timeline
Brand Representative
Hollister Co.
02.2026 - CurrentRead More
Youth Development Professional (YDP)
Boys & Girls Club
06.2024 - 12.2025Read More
Garfield High School
High School Diploma
Read More
Passaic County Community College
Associate of Applied Science from Engineering Science
Read More