Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Sashenka Herrera

Port Chester

Summary

Enthusiastic customer service professional with experience in hospitality, food service, and retail. Demonstrates strong communication skills and excels in managing customer interactions efficiently. Proven ability to thrive in fast-paced environments while contributing to team success. Currently pursuing a nursing education to enhance skills in helping others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Brand Representative

Abercrombie & Fitch
Greenwich
01.2025 - Current
  • Assisted customers with purchases and guided them through the entire experience.
  • Provided feedback on customer trends to improve product selection and promotions.
  • Organized and carried out promotional events, set up and tore down event sites, and interacted with customers.
  • Handled transactions while collaborating effectively with co-workers to ensure optimal service.
  • Restocked and replenished merchandise to maintain inventory levels.

Sales Associate/Brand Ambassador

Garage
White Plains
07.2024 - Current
  • Facilitated product selection and purchases while delivering exceptional customer service.
  • Managed stock levels, visual displays, and store cleanliness to enhance the shopping experience.
  • Operated point-of-sale systems, ensuring accurate processing of cash and credit transactions.
  • Collaborated with team members to achieve sales goals and promotions.
  • Answered incoming telephone calls to provide information about the store, products, and services.
  • Created engaging content for various social media platforms to enhance brand visibility.

Team Member

Cava
Rye
10.2023 - 03.2024
  • Provided great service and maintained a clean environment.
  • Deal with cash and card transactions.
  • Ensured a smooth customer experience.
  • Prepared fresh ingredients and maintained food quality standards daily.
  • Assisted customers by providing menu information and addressing inquiries.
  • Followed safety protocols to ensure a safe working environment for all staff.

Hostess/Busser

Sonora
Port Chester
11.2022 - 09.2023
  • Coordinated with servers and kitchen staff to ensure efficient service flow.
  • Managed a reservation system to optimize seating arrangements.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Greeted and seated guests in a friendly manner to enhance a welcoming atmosphere.

Pool Cafe Attendant

Greenwich Country Club
Greenwich
05.2022 - 09.2023
  • Served food and beverages in a fast-paced café environment, while ensuring customer satisfaction.
  • Maintained café cleanliness, adhering to safety and hygiene standards.
  • Trained new staff on operational procedures and customer service expectations.
  • Assisted in inventory management and restocked supplies as necessary.
  • Operated industrial dishwasher for efficient cleaning of glassware and utensils.
  • Provided friendly and efficient service to club members and guests, enhancing the overall experience.

Education

Associate of Science - Health Sciences

Westchester Community College
Valhalla, NY
05-2026

High School Diploma -

Port Chester High School
Port Chester, NY
06-2024

Skills

  • Customer service and communication
  • Product knowledge
  • Cash handling and POS systems
  • Team collaboration
  • Time management
  • Food safety standards
  • Bilingual proficiency
  • Sales expertise
  • Relationship building
  • Branding

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR Certified
  • Issued December, 2024

Affiliations

  • Nursing Club
  • Volunteer for foster animals
  • Help rescues

Timeline

Brand Representative

Abercrombie & Fitch
01.2025 - Current

Sales Associate/Brand Ambassador

Garage
07.2024 - Current

Team Member

Cava
10.2023 - 03.2024

Hostess/Busser

Sonora
11.2022 - 09.2023

Pool Cafe Attendant

Greenwich Country Club
05.2022 - 09.2023

Associate of Science - Health Sciences

Westchester Community College

High School Diploma -

Port Chester High School

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