Rafael Rodriguez Jr
6215 W 22nd CT Apt 18 Hialeah,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Car Concierge
Altitude Management
07.2022 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Valet Supervisor
Reef
10.2019 - 06.2022
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Answered guest's questions about property amenities and services.
- Entered guest vehicle information and location in computerized valet parking system.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Logged and documented parked vehicle details for accurate records.
Package Handler
Amerijet International
05.2019 - 09.2019
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Package Handler
BrandsMart USA
11.2018 - 04.2019
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2019
Skills
- Bi-Lingual
- Conflict Resolution
- Store Merchandising
- Hand and Power Tool Operation
- Daily Progress Reports
- Safety Management
- Leadership Position
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Concierge
Altitude Management
07.2022 - Current
Valet Supervisor
Reef
10.2019 - 06.2022
Package Handler
Amerijet International
05.2019 - 09.2019
Package Handler
BrandsMart USA
11.2018 - 04.2019
High School Diploma -
Hialeah Gardens Senior High School
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