Rafael Rodriguez Jr.
Tallahassee,FL
Summary
Accomplished Head Waiter at Tally Fish House And Oyster Bar, adept in Guest Relations Management and high-volume dining. Excelled in building customer loyalty through exceptional service and problem-solving, training staff on POS systems, and efficiently managing over 40 guests. Demonstrated strong menu memorization and communication skills, enhancing dining experiences and fostering positive reviews.
While that has been my only employment I have demonstrated the skills to acquire a Commercial Pilots Certificate with an Instrument rating. I have flown 3 different ASEL aircraft including; Piper Archer, Cirrus SR20, and now Cessna 172S. All with differing avionics from steam gauges to G1000. I am currently working on my CFI-II and my check ride dates are October 1st (CFI), and October 22nd (CFII).
Overview
3
3
years of professional experience
1
1
Certification
Work History
Commercial Pilot
FL Aviation Center, L3 Harris Flight Academy
2022.01 - Current
- Completed over 160+ hours of Flight training in KTLH airspace acquiring a PPL and Instrument Rating. (Part 61)
- Completed 50+ hours of flight training at KSFB (Satellite to KMCO Class B) acquiring a Commercial Pilot certificate. (Part 141)
- Have experience in three different aircraft as listed above.
- Have experience flying in and out of Class B airspace and high volume airports/traffic areas.
- Now a current Flight Instructor Applicant at Epic Flight Academy and am becoming familiar with the policies and procedures relative to the School.
Head Waiter
Tally Fish House And Oyster Bar
2021.01 - 2023.07
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Concurrently took care of 40+ guests regularly in a fast paced work environment, while maintaining good quality of customer service.
Education
High School Diploma -
Lawton Chiles High School
Tallahassee, FL05.2021
Skills
- Guest Relations Management
- Menu presentation
- High-volume dining
- Menu Memorization
Certification
- Certified Commercial Pilot with Instrument Rating
Languages
Spanish
Native or Bilingual
Timeline
Commercial Pilot
FL Aviation Center, L3 Harris Flight Academy
2022.01 - Current
Head Waiter
Tally Fish House And Oyster Bar
2021.01 - 2023.07
High School Diploma -
Lawton Chiles High School
- Certified Commercial Pilot with Instrument Rating
Similar Profiles
Bruno Diniz Carneiro CostaBruno Diniz Carneiro Costa
Certified Flight Instructor at L3 Harris Flight AcademyCertified Flight Instructor at L3 Harris Flight Academy
Laura BeaverLaura Beaver
Aircraft Mechanic at Strom Aviation @ L3 HarrisAircraft Mechanic at Strom Aviation @ L3 Harris
Victoria TaylorVictoria Taylor
Flight Instructor at Ocean Aviation Flight AcademyFlight Instructor at Ocean Aviation Flight Academy