Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Provided technical support for hardware, software, networking, and mobile devices, assisting customers with diagnostics, repairs, and system optimizations.
• Troubleshot and resolved a variety of technical issues in-person and remotely, ensuring high customer satisfaction through clear communication and problem-solving.
• Installed and configured software, operating systems, and security applications on customer devices, maintaining data integrity and system performance
QuickBooks Pro Essential Training
Excel Essential Training (Microsoft 365)