RAFAEL SENE
West Yarmouth,USA
Summary
Dynamic professional with a strong background in hospitality and safety, honed at Chatham Bars Inn. Proven expertise in emergency response and team collaboration, successfully enhancing guest experiences and training new staff. Recognized for effective communication and a proactive approach to problem-solving, ensuring a safe and welcoming environment for all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Valet & Bell Attendant
Chatham Bars Inn
Chatham, USA
05.2025 - 08.2025
- Provided valet parking and managed vehicle keys while keeping the front drive safe and organized.
- Assisted guests with luggage, room arrivals/departures, and transportation requests with a hospitality-first approach.
- Coordinated closely with the front desk and concierge to prioritize guest needs and handle special requests quickly.
- Maintained a professional, calm presence during peak check-in/out periods and high-volume events.
- Answered guest questions and offered local directions and recommendations to support a smooth stay.
Lifeguard
YMCA Cape Cod
Barnstable, USA
05.2022 - 01.2025
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Trained new incoming lifeguards on basic skills needed (not taught within the lifeguarding class) and how to manage interactions with patrons.
Cleaning Team Leader
DAS Cleaning
MA, USA
05.2023 - 09.2024
- Assisted in the hiring and training of new cleaners.
- Supervised, monitored, and evaluated the performance of cleaning staff.
- Maintained records of supplies and equipment used by cleaners.
- Conducted regular inspections to ensure that work was completed according to standards.
- Planned daily tasks for each cleaner and long-term goals for the team.
- Cleaned homes across Cape Cod, cooperating with a prominent rental home company.
Intern
Housing Association Cape Cod
Harwich, USA
12.2023 - 05.2024
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects, analyzed findings to make recommendations, and helped plan talking points for upcoming town hall meetings across Cape Cod.
- Led a team working on exposing youth to the housing crisis and how to plan a successful financial plan for their future—presenting in high schools regarding these topics.
Education
High School Diploma -
Monomoy Regional High School
Harwich, MA06-2024
Some College (No Degree) - Political Science
University of Massachusetts – Boston
Boston, MASkills
- First Aid/CPR
- Emergency Response
- Needs Assessment
- Training and mentoring
- Team Collaboration
- Communication
- Messaging and speechwriting
- Organization / Management
Certification
First Aid/CPR Certification
Languages
- Portuguese, Native/Bilingual
- English, Native/Bilingual
- Spanish, Limited
Timeline
Valet & Bell Attendant
Chatham Bars Inn
05.2025 - 08.2025
Intern
Housing Association Cape Cod
12.2023 - 05.2024
Cleaning Team Leader
DAS Cleaning
05.2023 - 09.2024
Lifeguard
YMCA Cape Cod
05.2022 - 01.2025
High School Diploma -
Monomoy Regional High School
Some College (No Degree) - Political Science
University of Massachusetts – Boston