RAFAEL SULEIMANOV
New York,USA
Summary
Executive Assistant with over 5 years of experience supporting high-level executives and HNWIs in fast-paced environments. Expert in calendar and travel management, project execution, and handling confidential matters with discretion. Adept at anticipating needs, solving problems efficiently, and enhancing executive productivity. Committed to excellence, confidentiality, and building strong professional relationships across all organizational levels.
Overview
7
7
years of professional experience
Work History
Executive & Personal Assistant
Private Client
NYC, USA
02.2021 - 08.2025
- Managed C-level executive's complex calendars, scheduling and prioritizing high-stakes meetings.
- Arranged global travel, handling flights, hotel accommodations, and multi-leg itineraries.
- Oversaw a new business launch from concept to operations, including staffing and vendor contracts.
- Provided lifestyle management: personal errands, luxury service coordination, and real estate supervision.
- Coordinated household and staff operations, including procurement, vendor management, and scheduling.
- Handled confidential legal and financial documentation with utmost discretion and trust.
- Developed tailored solutions for diverse client needs and preferences.
- Created reports summarizing progress against organizational goals and objectives.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented task tracking systems that improved executive workflow by 30%.
- Acted as gatekeeper and liaison between executive and high-level contacts.
Customer Service & Sales Representative
Universal Services
NYC, USA
01.2020 - 01.2021
- Generated 20% increase in client base through cold calls and persuasive sales pitches.
- Provided exceptional customer service, building long-term relationships, and improving retention.
- Maintained accurate CRM records, tracked client interactions, and ensured timely issue resolution.
- Supported internal sales and operations teams through administrative tasks and logistics coordination.
- Assisted with upselling and cross-selling strategies, contributing to monthly revenue goals.
- Assisted customers with product inquiries and service issues.
- Maintained a positive and professional demeanor in all interactions.
Operations Coordinator
Horeca Group
NYC, USA
11.2018 - 12.2019
- Acted as the primary liaison and representative on behalf of the owner in various business matters.
- Oversaw the procurement and timely delivery of construction materials to multiple job sites.
- Monitored project progress and provided detailed reports directly to the company owner.
- Attended site inspections with official evaluators to ensure project compliance and approval.
- Coordinated and supervised on-site teams to ensure efficient workflow and task execution.
- Conducted initial client meetings, performed property measurements, and prepared comprehensive job estimates.
Education
High School Diploma -
New Utrecht High School
01.2021
Associate of Science - Business Administration
Kingsborough Community College
01.2019
Skills
- Calendar & Travel Management
- CRM management
- Microsoft Office Suite
- G-Suite
- Financial tracking
- Document Handling
- Scheduling Systems
- Discretion
- Multitasking
- Executive support
- Contract negotiations
- Time Management
- Communication
- Vendor negotiation
- Project management
- Staff development
Languages
- English, Full Professional
- Russian, Native/ Bilingual
Timeline
Executive & Personal Assistant
Private Client
02.2021 - 08.2025
Customer Service & Sales Representative
Universal Services
01.2020 - 01.2021
Operations Coordinator
Horeca Group
11.2018 - 12.2019
High School Diploma -
New Utrecht High School
Associate of Science - Business Administration
Kingsborough Community College