Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rafael Tirado

Houston

Summary

Licensed Real Estate Sales Agent with a strong background in customer service, credit consulting, and team leadership. Adept at identifying client needs, presenting tailored solutions, and building long-lasting relationships. Skilled communicator with a strong work ethic, ready to bring a client-first approach to the real estate industry while continuing to grow through training and experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Credit Consultant

Credit Sage
Remote
01.2024 - 06.2024
  • Provided personalized credit repair solutions and educated clients on financial health
  • Built rapport through consultative conversations and transparent guidance
  • Handled inbound/outbound calls to assist clients with long-term financial planning—skills directly transferable to real estate client relations

Retail Associate Manager

T-Mobile
College Station
08.2023 - 01.2024
  • Managed a team of 6 employees to meet and exceed store goals
  • Delivered exceptional service and tailored recommendations based on individual needs
  • Maintained accurate reporting and internal communication to support team performance

Sales Inbound Representative

Comcast Business
Remote
10.2021 - 02.2023
  • Generated new business via inbound calls and proactive follow-ups
  • Communicated detailed service info clearly and persuasively
  • Maintained a strong customer-first focus throughout the sales process

Sales Associate

AT&T
Bethlehem
06.2020 - 10.2021
  • Assisted customers in selecting services aligned with their needs and budget
  • Built customer relationships through active listening and personalized service
  • Collaborated with team members to meet daily sales targets

Education

High School Diploma -

Freedom High School
Bethlehem
01-2014

Skills

  • Client Consultation & Relationship Management
  • Cold Calling & Prospecting
  • Credit Education & Financial Analysis
  • CRM & Sales Tools (Salesforce)
  • Communication & Interpersonal Skills
  • Time Management & Self-Motivation
  • Strong Work Ethic & Adaptability
  • Sales techniques

Certification

  • Texas Real Estate Sales Agent License
  • Class A Commercial Driver’s License (CDL)

Timeline

Credit Consultant

Credit Sage
01.2024 - 06.2024

Retail Associate Manager

T-Mobile
08.2023 - 01.2024

Sales Inbound Representative

Comcast Business
10.2021 - 02.2023

Sales Associate

AT&T
06.2020 - 10.2021

High School Diploma -

Freedom High School

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