Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Vera

Los Angeles,CA

Summary

Dynamic leader with a proven track record at Mr.Rooter, enhancing team productivity and efficiency through expert employee management and strategic delegation. Skilled in customer service and general plumbing, I significantly improved operational workflows and employee performance, contributing to sustained company success.

Overview

17
17
years of professional experience

Work History

Shop Manager

Mr.Rooter
06.2021 - Current


  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.


  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.

Foreman

S&J Construction
11.2017 - 05.2021
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.

Warehouse Manager

Arya Ice Cream Distributing
05.2013 - 07.2016
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Supervisor

Coyes Canvas & Awnings
05.2009 - 05.2011
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Lead Man

Manpower
05.2008 - 05.2009
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Managed work site operations to facilitate adherence to predetermined production schedules.

Education

High School Diploma -

Lock High School
Los Angeles, CA
06-1993

Skills

  • Customer service
  • Employee management
  • Health and safety
  • General Plumbing
  • General Carpentry
  • Welder
  • Maintenance

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Shop Manager

Mr.Rooter
06.2021 - Current

Foreman

S&J Construction
11.2017 - 05.2021

Warehouse Manager

Arya Ice Cream Distributing
05.2013 - 07.2016

Supervisor

Coyes Canvas & Awnings
05.2009 - 05.2011

Lead Man

Manpower
05.2008 - 05.2009

High School Diploma -

Lock High School

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Rafael Vera