Rafael Zarate
Mesquite,NV
Summary
Driven Shift Lead Manager with nearly 2 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards to safety guidelines. Positive attitude and unique problem solving skills. Joyful work environment.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
Mesquite, NV
09.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Assisted management team in developing and creating welcoming atmosphere for crew and customers alike
- Assisted in schedule making and maximize possible options for schedule arrangements
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV05.2022
Skills
- Coaching and Mentoring
- Delegating Work
- Handling Customer Complaints
- Energetic and Enthusiastic
- Guest Satisfaction
- Strategist
- Problem-Solving Techniques
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Positive Work Environment
Accomplishments
Achieved shift manager title before the age of 18.
Took pre cal in high school and passed.
Played in chess team and was the #1 seat.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager
McDonald's
09.2020 - Current
High School Diploma -
Virgin Valley High School