RAFAELA SOKULSKI
Monmouth Beach,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barista and Cashier
Rook Coffee Roasters
04.2021 - Current
- Completed custom orders with adherence to Rook Coffee's recipe to deliver consistent quality and optimize customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Completed daily tasks, such as keeping the store clean.
- Promoted to keyholder after only three months for exceptional performance.
- Trained and mentored six employees.
- Served individually made coffee drinks to over 100 customers daily.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Office Manager Assistant
Shore Glass INC
09.2020 - 11.2020
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Sales Associate
Hot Topic Monmouth
11.2018 - 09.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree -
MCI Medical And Dental School
Eatontown, NJHigh School Diploma -
Long Branch High School
Long Branch, NJ06.2020
Monmouth County Vocational School
Aberdeen, NJ06.2020
Skills
- Multitask
- Type 45 WPM
- Great costumer service
- Problem solving
- Attention to details
- Highly creative in illustration and fine art
Additional Information
- VOLUNTEER EXPERIENCE , Red Cross blood drive whenever possible. Jersey Shore Rescue Mission Coat Giveaway.AWARD RECEIVED Principal's accommodation list from Ocean Township High School 2017-2018. Brian McAndrew Award from Monmouth County Vocational School 2020.
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Barista and Cashier
Rook Coffee Roasters
04.2021 - Current
Office Manager Assistant
Shore Glass INC
09.2020 - 11.2020
Sales Associate
Hot Topic Monmouth
11.2018 - 09.2020
No Degree -
MCI Medical And Dental School
High School Diploma -
Long Branch High School
Monmouth County Vocational School
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